Department: Operations: Quote-to-Cash & Financial Applications
Location: Remote (EMEA, LATAM, NORAM)
Role Summary
We’re looking for a CRM Solutions Lead – QTC Processes to drive the maturity and optimization of Lansweeper’s global Salesforce and Quote‑to‑Cash (QTC) landscape. This hybrid role blends hands‑on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and FinOps initiatives.
You’ll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience.
What You'll Do
Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture.
Support and optimize end to end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions.
Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems.
Participate actively in digital transformation projects, contributing to both architectural discussions and hands on technical delivery.
Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems.
Oversee day to day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement.
Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities.