Jewson Partnership Solutions (JPS), specialists in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Counter Supervisor who's as passionate about great service as we are. Based in a dedicated store, the focus of this role is to oversee the trade counter, support the team with stock management, product availability, monitoring van spares, arranging deliveries and overall delivering an excellent service to our client and their tradesmen. The role is a supervisory position with responsibility for the warehouse area and stock control supporting the branch manager. Hours: Monday to Friday (7.30am to 4.30pm) Key Responsibilities Work within the stores team in delivering an excellent customer experience, maintaining strong effective relationships with both the clients’ managers and operatives and suppliers. Support the stores team with achieving KPIs for the store and look for new ways to innovate and drive growth for the business. Support with the management of core stock levels appropriately to reduce shrinkage and transport costs. Support with administration tasks including maintaining of the Consignment Stock. Supervising warehouse and stock control – goods in. Support with scheduling deliveries. Required Skills and Experience Ideally have a background in Building Merchants, building materials, DIY or related - not essential but experience of working with public sector organisations is an advantage. Knowledge of the local area. Great customer service, written and spoken communication skills. Comfortable with occasional travel that may be required for the role - full and valid UK driving license is highly desirable. So if you’re up for a new challenge and think you've got what it takes, get in touch today to find out more! What’s in it for you? Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme – launching soon! STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future. If you’d like to build that future with us, check out our careers page or get in touch. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day. We are proud that we offer all our colleagues a great place to work.