Are you interested in joining the Toronto Blue Jays Ticketing Team? This is your chance The Toronto Blue Jays are looking for a Coordinator, Ticket Administration! The Toronto Blue Jays Baseball Club is currently seeking an experienced, motivated and detail-oriented team player to fill the role of Coordinator, Ticket Administration. Reporting to the Manager of Ticket Administration, this full-time position will serve as a key member of the department, providing operational and system support for Toronto Blue Jays games and Rogers Centre events. Success in this position requires the drive to continually advance and learn new technology to fit the evolving ticketing business landscape. This role may be for you if: You enjoy motivating, energizing, and inspiring others You are hands-on and unafraid of taking on new challenges You thrive in fast paced high-volume working environments You love the Toronto Blue Jays! RESPONSIBILITIES Resolve internal ticketing requests by performing account, product and financial updates and troubleshooting to support fan ticketing experiences Fulfillment and shipping of gift card and ticket orders Contribute to system training and onboarding of ticketing staff and provide ongoing operational support Setup, test, monitor and maintain access control systems for all games and events Perform regular reporting duties to create campaign lists, review sales, analyze and identify trends, and maintain product integrity Support the Ticket Operations team during all games and events Collaborate with other ticketing sub-departments to create streamlined processes Demonstrate commitment to positively contributing, encouraging and fostering a culture of equality within an inclusive and safe workplace Contribute to the overall success of Ticket Operations by performing other essential duties and responsibilities as assigned QUALIFICATIONS Experience working with Ticketmaster products (Archtics, TM1, Account Manager, Host) and Salesforce preferred but not required Proficiency with Microsoft applications, specifically Excel Strong organizational and administrative skills with the ability to prioritize and multi-task in a busy and challenging work environment Analytical thinking and problem solving skills with the ability to think outside the box Proven attention to detail is required Skilled at identifying opportunities to implement and improve upon current processes Ability to contribute to a positive and collaborative work environment Availability to work evenings and weekends WHAT WE OFFER TO YOU Commitment to our team - we want you to succeed! Ongoing, hands-on training to help you develop your skills Excellent employee discount to use towards Jays gear A unique employment experience working for the only MLB team in Canada Blue Jays has a strong commitment to diversity, accessibility, and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent. Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to tbj.careers@bluejays.com.