Job Title Coordinator II Department Bursar Support Worker Type Regular Pay Type Salary Position Salary Minimum $45,000 Position Salary Maximum $53,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2025-11-17 Job Description Summary Nationally recognized as one of the most outstanding undergraduate institutions, Miami University is looking to fill the role of Bursar Coordinator. This professional staff member reports to the Senior Associate Bursar for all assigned functions and is responsible for assisting with the day-to-day operations of the Bursar’s office. Assists in creating and implementing related business processes and is responsible for compliance interpretation and issues for University, Federal and State programs. Job Description Schedules, coordinates, implements, and analyzes third-party billing and waiver procedures, and serves as a point of contact for third-party administration. Ensure that bursar and financial policies are followed, and internal controls are enforced. Evaluate reporting needs and develop ad hoc and daily operational reports based upon those needs using available reporting tools. Develop a standard set of benchmarking statistics to be gathered and reported throughout the year. Works with management to review and update office policies and procedures to reflect changes in regulations. Assist in management, development and support of staff training, research, review, and work with the Bursar and Senior Associate Bursar on Federal Title IV regulations and compliance. Informs, reviews, and communicates regulatory changes and potential impact with the management of affected bursar procedures, serving in a cross-functional capacity as representative for Bursar and Student Financial Assistance. As liaison to the One Stop, serves as initial point-of-contact of the Bursar's Office. Provides updates on policies and processes, assigns One Stop tickets and escalations, and manages Bursar assistance to One Stop during peak periods. Provides education and training regarding 1098-T Tuition Statements to students, families and staff, including detailed analyses to foster understanding of the calculations, handling all 1098-T disputes and requests for corrections via ECSI, and coordinating requests for copies of documents of current or previous tax years. Also responsible for Canadian Tax Form completion. Provides education and training regarding 1098-T Tuition Statements to students, families and staff, including detailed analyses to foster understanding of the calculations, handling all 1098-T disputes and requests for corrections via ECSI, and coordinating requests for copies of documents of current or previous tax years. Also responsible for Canadian Tax Form completion. Minimum Qualifications: Associate’s or Bachelor's Degree or 2 years of experience Preferred Qualifications: Experience with higher ed system, ad hoc reporting, customer service, Title IV Federal Financial Aid requirements, and experience in collections Required Knowledge, Skills, and Abilities: Strong critical thinking analysis, problem solving, strong negotiating skills, detail-oriented, ability to handle confidential information, and the ability to establish strong working relationships across campus. Additional Position Information (if applicable) Required Application Documents resume and cover letter Special Instructions (if applicable) None Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses. This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Clery Act As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223. Labor Law Posters for Applicants Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information. Miami University is a major public university with a small college feel. Creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester and Luxembourg, our faculty, staff, and student employees are the fuel that drives Miami! We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement are not limited to students in the classroom. Our faculty, staff, and student employees are highly valued for their contribution toward the Miami experience. Miami’s main campus is located in Oxford, Ohio, 35 miles north of Cincinnati. A true college town, Oxford features a wide variety of shops and restaurants within walking distance of the main campus. Our regional campuses are located in Hamilton, Middletown, and the Voice of America Learning Center in West Chester, Ohio. For faculty and staff, Miami offers a great work environment and competitive benefits. We invite you to experience Miami and see how you can support the University’s Mission.