Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The COO of the Digital and Innovation Organization (DIO) serves as the operational backbone and strategic integrator of the DIO. The role ensures the execution of strategic priorities, drives workforce and location optimization, strategic portfolio and vendor management, and enables business operations to run effectively and efficiently across the organization. The VP partners closely with the CDIO and DIO leadership team to maximize business value and organizational performance Responsibilities Strategic & Execution Define the DIO strategy and translate into actionable initiatives, performance goals, operating plans and measurable initiatives across the digital portfolio Responsible for DIO performance, including risk management and reporting OKR development, management, and performance monitoring/analysis Workforce & Location Strategy Lead workforce planning and location hub strategy, ensuring the right skills are in the right locations in partnership with HR, aligned to business priorities and financial metrics Implement a scalable location strategy that maximizes productivity and increases employee engagement Drive initiatives to build a future ready, high-performance workforce Launch a digital university Strategic Portfolio Management Oversee the strategic intake, prioritization, and governance of the DIO initiatives Drive annual planning efforts across portfolios, ensuring strategic alignment of prioritized investments to Equinix strategy and goals Monitor progress on key initiatives, measure impact, and escalate risks or dependencies as needed M&A Integration Lead Serves as the point leader for digital integration across M&A transactions, ensuring seamless onboarding of systems, talent and processes into the DIO ecosystem DIO Business Operations Manages software asset management, resource management, and application governance to optimize spend, reduce risk, and drive operational efficiency Business Process Improvements, policy and procedures for DIO Budget and spend management Partner with procurement and finance on vendor strategy, contract management, and value realization across the technology and innovation ecosystem.Manage executive-level interactions with key vendors, partners, and service providers Partner with legal, security, and risk functions to proactively mitigate risk while enabling innovation Strategic Communications Lead internal communications across DIO to ensure alignment, transparency, and engagement with strategy, performance, and transformation initiatives Build, coach and expand the customer enablement digital team to support the business’ success Essential skills, knowledge and experience Strong intellect, ideally with a bachelor’s degree in information technology, Business Administration, or a related field. An MBA or advanced is highly advantageous Proven years of progressive leadership experience in technology, digital, innovation, or enterprise operations in a large-scale, complex international B2B technology-centric organization Proven track record in operating model design, enterprise transformation, or technology business management Deep understanding of modern technology operating models including Agile, product-centricity, data-driven decision making, and cloud-native architecture Strong business acumen and ability to bridge strategic vision with operational delivery Familiarity with metrics-driven performance management (e.g., OKRs, KPIs) Skills and Attributes Strategic thinker with a customer-centric mindset and a passion for operational excellence and continuous improvement Demonstrated ability to collaborate and partner effectively with executive stakeholders, especially in complex, matrixed organizations Excellent problem-solving ability to understand stakeholder needs, drive prioritization, and deliver value Adept at inspiring behavior change through motivating teams, planning initiatives, designating priorities, and being decisive when faced with ambiguity Ability to provide thought leadership, think strategically and effectively communicate vision and influence across the organization Ability to be data driven, decisive, execution-focused and results-oriented to ensure strategy translates to outcomes Leadership characteristics Is a transformational leader who excels at driving bold and meaningful change at scale and across multiple dimensions Leads with a global mindset, across cultures, in a highly matrixed, relationship and consensus-driven environment Cultivates Innovation – Creates new and better ways for the organization to be successful. Fosters a climate where innovation can thrive. Encourages innovative risk taking and embraces failure as a part of innovation Equinix Benefits As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We make the internet work faster, better, and more reliably. We hire talented people who thrive on solving difficult problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Work with us and shape the future of cloud and enterprise connectivity at one of the Fastest Growing Technology Companies in America (Forbes 2014). If you want to play a part in building a historically significant company, we want to meet you. Equinix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. Please also refrain from making contact with anyone outside of the company HR department. (US Applicants only) Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/