Converter Support Manager The Packaging Materials division is a global leader in the circular economy with our premium renewable and recyclable packaging materials based on both virgin and recycled fiber. Addressing the needs of today's eco-conscious consumers, we help customers replace fossil-based materials with low-carbon, renewable and recyclable alternatives for their food and drink, pharmaceutical or transport packaging. A wide selection of barrier coatings enables design optimization for various demanding packaging end-uses. As a Converter Support Manager, you will… As a Converter Support Manager, you will provide technical support to national and international customers, deliver product training, and oversee the implementation of folding box board and packaging-related products and services. A key focus will be minimizing complaints through rapid on-site problem-solving and providing valuable feedback to mill quality management and R&D teams. You will also lead complex projects aimed at optimizing the cartonboard and packaging value chain. This role requires deep expertise in folding box board, a strong background in printing technologies, die-cutting, and other carton or paper-related packaging processes, as well as the ability to work independently and manage extensive travel requirements. Your key responsibilities will include: Provide technical support to national and international customers. Support customers requests on product details like specification, quality & safety and sustainability Deliver product training on folding box board and packaging-related products and services. Oversee the implementation of folding box board solutions for customers. Minimize complaints through rapid on-site problem-solving. Share feedback and insights with mill quality management and R&D teams to drive product improvements. Lead complex projects aimed at optimizing the cartonboard and packaging value chain. Collaborate with internal teams and external partners to enhance packaging processes. Monitor and assess market developments for both customers and competitors. Identify potential new customers and develop business opportunities in collaboration with sales. Manage extensive travel requirements, providing on-site support as needed. What do we have to offer you? At Stora Enso we are guided by our values, “Lead and Do what’s right”. We strive to set an example in all aspects of our business, especially in how we develop our people. Our team is agile, brave, and curious. We encourage stepping out of our comfort zone, spotting new opportunities, and empowering people to take action. Who are we looking for? To succeed in this role, we believe you have: Industry experience in packaging, with a focus on post-processing areas like printing, die-cutting, gluing, filling, and sealing Willingness and availability for extensive travel Initiative, high motivation, and the ability to work independently and in a results-oriented manner Expertise in web offset printing is essential, with additional experience in other application and processing highly valued Knowledge of prepress or other consumables such as printing inks and plates is an advantage A background in technical or engineering fields, coupled with proficiency in both spoken and written French and strong English language skills Ideally located in France close to international airport or countries next to French boarder. Proficiency in PC-based work is required Additional Information: Please submit your application in English via our recruitment system. Questions regarding the position can be directed to Tobias Gronemann, at tobias.gronemann@storaenso.com or Julian Krais, at julian.krais@storaenso.com. Diverse working teams help us explore different perspectives and challenge our way of thinking. We actively work to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices. Are you curious and would like to work with innovation in renewable products? Our purpose “Do good for people and the planet. Replace non-renewable materials with renewable products” underpins our belief that everything that can be made with fossil-based materials today can be made from a tree tomorrow, and highlights Stora Enso’s opportunity to contribute to a greener economy. Take a look at our open positions! At Stora Enso you will join forces with around 19 000 colleagues - a wide range of people with a diverse set of backgrounds and skills, all focused on the potential of biomaterials, paper, packaging and wooden construction. Introduce yourself to our recruiters and we'll get in touch if there is a role that seems like a good match. By joining us, you will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. With our values in Stora Enso, “Lead and Do what’s right”, we expect high performance, speed and agility in every part of our organization. Safety and wellbeing are our top priority every day. We inspire you to lead your growth and to set the ambition high. We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices. To prepare yourself for our recruitment process, please explore the page provided: Applying for a job - Careers | Stora Enso Based on the location and level of the position the normal recruitment process could in addition entail, video interview, aptitude tests, and pre-employment actions such as; background checks, references, health check-up and drug test as part of the final stages. You will be informed to what is applicable to the role during the recruitment process. Privacy Statement Legal Notice