Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Acteur leader de la logistique de santé depuis près de 60 ans, Alloga France est aujourd’hui le 2e dépositaire sur le marché français et fait partie de Cencora, entreprise mondiale de premier plan dans le domaine de la santé. Responsabilités: Rattaché à la Direction Commerciale & Relation Clients, vous travaillez en étroite collaboration avec les équipes opérationnelles : Interlocuteur privilégié des clients laboratoires, vous êtes en charge de la coordination opérationnelle et du développement des laboratoires confiés à votre responsabilité. A ce titre, dans un objectif constant de fidélisation, d’amélioration de la satisfaction et du développement de la Relation Clients : • Vous comprenez les besoins et les attentes des clients, et vous les relayez auprès des départements concernés de l’entreprise. • Vous êtes le garant des engagements contractuels (gestion des demandes des laboratoires, suivi des KPI, relai avec le service juridique pour les avenants, facturation des prestations additionnelles). • Vous suivez la qualité de la prestation et aidez à l’amélioration de la productivité et de la qualité : (suivi Assurance Qualité, pilotage des plans d’amélioration continue, préparation des comités de pilotage, revue des performances, compte-rendu et suivi des plans d’action). • Vous pérennisez la relation et développez les comptes en valorisant l’expertise Alloga et en proposant des solutions à valeur ajoutée (établissement d’offre, suivi de P&L et renégociation de contrats). . Profil De formation Bac+ 5 école d’ingénieur ou de commerce, vous avez une expérience minimum de 3 à 5 ans en logistique et en gestion de projet B to B multi-clients. Rigoureux et proactif, vous avez déjà mené un comité de pilotage efficacement et vous savez faire respecter les délais de réponse et les engagements. Vous avez le sens relationnel et êtes orienté résultat et satisfaction clients. Un bon niveau d’anglais est exigé pour ce poste. Poste à pourvoir en CDI sur le site de Meung sur Loire. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Alloga France Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com