Ride the next mile with us! We are seeking a Continuous Improvement Intern to support our teams in enhancing operational excellence and efficiency. This is an exciting opportunity to gain hands on experience in process improvement and project management within logistics and operations. Responsibilities · Analyze current operational processes to identify improvement opportunities · Conduct on-site time studies, measurements, and layout assessments. · Assist in preparing and facilitating Kaizen events at various stations to gain frontline insights. · Implement on-site findings to support continuous improvements · Visit delivery stations and sorting hubs to build team support for key initiatives. · Contribute to the development and implementation of Standard Operating Procedures (SOPs). · The role involves daily (or regular) communication with pan-Canadian stakeholders. Qualifications · Currently pursuing a bachelor’s degree in management, engineering, logistics, or a related field. · Proficient in Microsoft 365, including Excel, Word, and PowerPoint. · Strong analytical skills with an eagerness to learn and contribute to process improvements. · Proactive, detail-oriented and solution-driven mindset. · Strong collaboration and communication skills. · Willingness to travel to various locations for project support and site visits, with flexibility to accommodate operational hours, including early mornings or late evenings. #LI-DNI #IG-DNI Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you. Apply Now. Two Brands, One Company Thanks for your interest in Intelcom | Dragonfly – our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we’re Dragonfly. Click here to learn more about our new identity. Whether you’re interested in a job at Intelcom or at Dragonfly, it’s from this site that you will make your application. We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you’ll work to achieve our goals… and yours. If you’re interested, apply today