Linklaters Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. Your role Leads the delivery and operations of the Firm's conferencing technologies, ensuring compliance with legal and security requirements, and providing training to drive tool adoption. Oversees large event support, recommending enhancements, and developing business continuity protocols to ensure seamless conferencing operations. Manages the delivery and operations of the Firm's conferencing capabilities, including conference space technology, collaboration tools, audio & web conferencing platforms, and streaming platforms. Oversees the installation, maintenance and support of audio-visual systems, control equipment, video conferencing technology, and related components. Provides training and education to employees to drive adoption of conferencing tools. Ensures solutions are compliant with legal, privacy, and security requirements. Works with internal personnel, managed service partners, and key vendors to ensure service levels are consistently met for critical services. Works closely with architecture to enhance conference room technologies, additions, or changes that will assist in meeting the needs of the Firm. Establishes standards for efficiency and efficacy, analysing conferencing technology performance and providing recommendations for improvements. Develops and implements business continuity and disaster recovery protocols to minimise disruption to conferencing operations in the event of emergency situations. Guides a collaborative team, holding team members and others accountable for consistently following through on commitments in event support and ensuring that results are achieved. Leads a high-performing team, developing and implementing team goals and providing guidance to enhance team performance. Monitors new technologies and the business ecosystem for opportunities to improve the conference room technology ecosystem. About you Proven experience managing conferencing technologies, including collaboration tools, audio-visual systems, and video conferencing platforms. Strong understanding of legal, privacy, and security compliance related to conferencing solutions. Demonstrated ability to provide engaging training and support to drive adoption of conferencing tools among employees. Track record of overseeing successful installation, operation, and troubleshooting of audio-visual and control equipment. Experience working effectively with internal stakeholders, managed service partners, and key external vendors to maintain service quality. Skilled in supporting large-scale events, ensuring seamless delivery and high-quality conferencing performance. Ability to analyse technology performance data and recommend enhancements for greater efficiency and efficacy. Expertise in developing and implementing robust business continuity and disaster recovery protocols for conferencing operations. Capable of leading, motivating, and holding a collaborative team accountable to deliver and meet commitments. Committed to continual improvement, innovation, and excellence in conferencing technology operations and support. Our benefits Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include: Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessments Finance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services Family & Lifestyle Electric car and cycle to work schemes Emergency family care Additional holiday/birthday leave Maternity/paternity/shared parental leave Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters. Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent. As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.