YOUR OPPORTUNITY As a Commercial Operations Analyst, you’ll play a pivotal role in shaping a consistent view of business performance and generating actionable insights for our commercial teams. Supporting the Senior Commercial Operations Analyst, you’ll help drive simplification, consistency, and standardisation to empower the UK and its frontline teams to operate more effectively. This role will play a key part in designing and implementing a multi-market “Bacardi Way” strategy across Europe. ABOUT YOU You are a self-motivated and curious professional who thrives on learning, seeks out opportunities proactively, and champions continuous improvement. A natural collaborator, you think creatively and are confident in constructively challenging ideas to drive better outcomes. You excel at transforming data into meaningful insights and enjoy working closely with commercial teams to support strategic decision-making. With a keen eye for detail and a forward-thinking mindset, you’re passionate about improving reporting processes and delivering value across markets. You lead with integrity, view challenges as opportunities, and approach them with positivity and creativity. WHAT IS SUCCESS Adoption of consistent and standardised reporting across the UK, with best practices expanding into Europe. Stakeholders are equipped with detailed insights and empowered to independently resolve queries through intuitive, self-service tools. Strengthened collaboration and alignment with key local stakeholders. Measurable impact on commercial growth through enhanced efficiency and effectiveness. WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE: Key Responsibilities: Managing CRM systems and commercial planning tools (Anaplan, Salesforce) Ensuring system integrity by proactively identifying and resolving issues in collaboration with sales and technology teams Supporting market-specific system requests in line with service-level agreements Handling inquiries and issues via the shared Commercial Operations inbox Maintaining and optimising weekly and monthly reports Developing dashboards, reports, and presentations for senior stakeholders Extracting, cleaning, and analysing data to support commercial decision-making Generating insights and recommendations to drive growth and efficiency Monitoring commercial performance metrics to identify trends, risks, and opportunities Identifying gaps in data and processes, proposing innovative solutions Collaborating cross-functionally to implement process improvements Promoting a culture of continuous improvement and data-driven decision-making Bringing fresh perspectives to enhance commercial strategies SKILLS THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY A strong analytical background with experience in commercial or sales operations A strategic mindset focused on problem-solving and continuous improvement Excellent stakeholder management and influencing skills across markets and functions The ability to use ‘data storytelling’ to present clear and impactful reports Strong written and verbal communication skills Comfortable collaborating with multiple teams, translating analysis into clear recommendations A strategic, ‘what if’ mindset Advanced proficiency in Excel; experience with Power BI, CRM, ERP, or sales tools is a plus Fluency in English; other European languages are beneficial LEADERSHIP AGILITY At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. U.S. applicants have rights under Federal Employment Laws. Perks of Working for us At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement: Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Health & Wellbeing Medical, Critical Illness, and Life Insurance Calm Meditation App subscription (free) Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Join a world-class team. Recognized by Forbes as one of the World's Best Employers 2025 We are a family-owned spirits company with more than 160 years and seven generations of heritage. Our portfolio boasts more than 200 brands and labels including icons of today and of tomorrow. You could be part of this legacy. Are you ready to unleash your potential? Apply now. Bacardi is the world´s largest privately-held international spirits company. More than 8,000 people across the globe work toward a common purpose to Make Moments Matter. At Bacardi we are guided by our 3Fs culture of being Fearless, treating each other like Family, and having a Founders mentality. And have plenty of fun along the way! BE FEARLESS We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless. BEHAVE LIKE FAMILY We treat each other, and our communities, like family. We call each other “Primos” (Spanish for cousins) because being part of the family gives you the support you need to be the best you can be. THINK LIKE A FOUNDER The spirit of entrepreneurship is rooted in our legacy. We treat this business as if it was our own. We do the right thing for the business and take accountability for our work.