Commercial Management Officer

Salary range: Grade 11 £46,968 -£49,056 p.a. plus fantastic benefits Contract: Permanent Hours of work: 36 hours per week Location: Croydon Commercial Management Officer Help us deliver value for money and strong commercial governance across Croydon’s housing contracts. We’re looking for a skilled and analytical Commercial Management Officer to join our Repairs Policy and Commercial Team within Croydon’s Housing Service. You’ll play a vital role in managing data, performance, and financial information for a portfolio of contracts worth over £12m, helping to ensure residents receive safe, efficient and high-quality services. About the role Support the commercial management of responsive repairs, cyclical, and ad-hoc capital contracts. Collect, analyse, and interpret financial and performance data to inform decisions and drive service improvement. Lead on data quality, contract monitoring and compliance reporting. Support budget forecasting, performance KPIs and benchmarking. Contribute to procurement and contract set-up, ensuring robust governance and value for money. Work collaboratively with contractors, consultants, and internal teams to resolve issues and enhance performance. About you Trained in PRINCE 2 and/or be able to effectively demonstrate equivalent experience Good understanding of social housing or housing repairs Experience in commercial or contract management, ideally within housing or property services. Strong analytical and financial skills, with excellent attention to detail. Advanced knowledge of Excel and confidence using databases (e.g. OHMS, Access, Oracle). Ability to present data clearly to support operational and strategic decision-making. Strong communication skills and the ability to build positive working relationships. Highly organised, proactive, and solutions-focused. Why join us? You’ll be part of a team, ensuring robust governance and value for money in every pound we spend. This is an exciting opportunity to combine analytical, financial, and project management skills to directly support better housing outcomes for residents. Our benefits include: Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive. Career Development: We invest in our staff and support their development. Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7. Family Friendly provisions: Generous maternity leave and family leave provisions Work Life Balance: Options for flexible and agile working options in line with service demand Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change. View our full range of Staff Benefits - Croydon Jobs Careers To view the Commercial Management Officer role profile please Click here.