About The Role HUB International continues to grow and we are looking for a strong Commercial Account Associate to effectively support the busy account workflow for our Professional Liability Practice. This is an ideal role for an individual who is responsive, can handle a high volume of work, and has strong customer service. This is an ideal role for someone who is interested in learning and supporting a growing market. What You’ll Do Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests. Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries. Continuously delivering quality in client service for an assigned book of business Accurately process endorsements, invoicing of transactions and generating reports using various program systems. Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions Monitoring client accounts receivable statements, and collecting outstanding premium owing; Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop Qualifications and expertise that pave the way for Success RIBO (Ontario Broker’s license) Typically, 2-3 years of Insurance Industry and product line experience – broking or underwriting Experience with programmatic commercial lines business Experience delivering client-focused solutions based on customer needs Professional communication, and strong interpersonal skills Strong customer service focus with the ability to deliver positive customer experiences Self-starter and strong team player able to work within Production and Service teams Effective organizational skills and time management Working knowledge of Microsoft Office Products (Word and Excel). Ability to learn and understand new systems quickly; EPIC fluency is an asset. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB family: Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities. Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle. Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs. Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement. Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth. Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience. Culture and Belonging: Our Commitment At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are. Service: Our Ethos Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society. At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.