Position Summary We are seeking to hire a Professional Indemnity Claims Examiner to join our Manchester office. The role works under broad supervision, investigates and maintains claims within the discipline. Works within authority on assignments of moderate technical complexity. Reviews coverages, determines liability and compensability, secures information and settles claims utilising claims policies and guidelines. Key Responsibilities · Interprets policy coverages and determines if coverages apply to claims submitted, escalating issues as needed. · Sets activities, reserves and authorises payment within scope of authority, settling claims in most cost effective and timely manner. Ensures prompt issuance of disbursements while effectively managing loss costs and claim expenses. · Participates in performing investigations and evaluating claims through contact with insureds, claimants, witnesses and experts. · Identify and escalate serious claim developments to management efficiently and effectively. · Partners with legal counsel, account representatives, brokers, underwriters and insureds to develop a focused strategy for timely and cost effective resolution of claims. · Develop and maintains strong broker relationships. · Recognises need for negotiation, participates in planning strategy and negotiates within scope of authority. · Analyses claims activity and prepares reports for management review. · Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes. · Keeps current on relevant issues, regulations and trends. · Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance · May perform additional duties as assigned. Skills, Knowledge & Experience · Prior experience of managing Professional Indemnity Claims · Knowledge of claims and insurance industry theory and practices. · Developing technical expertise, product specific knowledge and negotiation skills. · Ability to negotiate and settle claims effectively. · Good interpersonal and communication skills. Ability to effectively interact with all levels of CNA Hardy's internal and external business partners. · Ability to work independently. Good time management skills. · Good analytical and problem solving skills. Demonstrates attention to detail. The Company CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures. We are a leading specialist commercial insurance provider for clients of all sizes with both domestic and international exposures. Writing across both company and Lloyd's platforms offers our brokers the flexibility to find the best solution for their clients in more than 200 countries and territories worldwide. Find out more about our Lloyd's Syndicate 382. Our clients trust us because we understand the risks they face. Our teams on the ground have the local expertise and authority to provide fast, effective solutions for our clients across our network of dedicated offices in Belgium, Denmark, France, Germany, Italy, the Netherlands and the UK (Birmingham, Glasgow, Manchester and London). Whether it’s our expert underwriters, risk control engineers, claims managers or international solutions team, we work in partnership with our brokers to deliver our highly-specialised and comprehensive portfolio of innovative and market-leading products in response to emerging exposures and ever-changing needs. CNA Hardy is part of CNA Financial Corp, one of the largest U.S. commercial property and casualty insurance companies. Trusted for more than 125 years, CNA provides a broad range of standard and specialised insurance products and services for over 1 million businesses and professionals across the U.S., Canada and Europe.