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Centre Administrator - Church Square Shopping Centre

JLL
5 months ago
Full-time
On-site
Unknown

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking a detail-oriented and proactive Centre Administrator to join our team at Church Square Shopping Centre. This role is essential to the smooth daily operations of the shopping centre, combining administrative duties with tenant relationship management and operational support. The successful candidate will serve as a key liaison between tenants and management while ensuring efficient financial processes and risk management protocols. This is a part-time role and will report directly to the Centre Manager. Key Responsibilities Tenant Liaison & Relationship Management Serve as a point of contact for tenant enquiries, requests, and concerns Coordinate tenant meetings, communications, and documentation Assist with tenant move-in/move-out processes Maintain accurate tenant contact databases and communication logs Support tenant events, promotions, and marketing initiatives Risk Management Support Support health and safety compliance across the centre Support the team with regular safety inspections and document findings Coordinate with security providers and emergency services as required Maintain incident reporting systems and follow-up procedures Support insurance claims processing and documentation Assist with emergency response procedures and evacuations when necessary Ensure compliance with relevant regulations and centre policies Financial Administration Process and code invoices accurately using established coding structures Verify invoice details against purchase orders and delivery receipts Maintain vendor databases and payment tracking systems Support service charge reconciliation and variance report processes Assist with budget monitoring and expense tracking Coordinate with accounts payable team on payment queries General Administrative Duties Provide reception and telephone support for the centre management office Maintain filing systems (both physical and electronic) Prepare correspondence, reports, and presentations as required Coordinate maintenance requests and contractor activities Support property marketing and leasing activities Assist with compliance reporting and documentation Essential Requirements Qualifications & Experience Relevant administrative experience, preferably in retail property Experience in invoice processing and basic accounting principles Previous customer service or client liaison experience Familiarity with risk management practices (desirable) Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Personal Attributes Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to multitask and prioritize competing demands Professional demeanour and appearance Ability to work independently and as part of a team Discretion when handling confidential information Customer service orientation Location: On-site –Merseyside, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.