Position Summary: The Business Development Specialist is responsible for developing new business and retaining current customers by providing them with the best customer service. The role develops and enhances relationships with brokers and agents, coordinates with customers for any ad-hoc requests and addresses their enquiries. They support the business development team and serve as a backup for Business Development Coordinator as needed. Location: Remote - United Kingdom What will your job entail? Job Responsibilities: • Analyze current customer accounts, establishing cross-sell/account rounding opportunities. • Develop and maintain relationships with key decision-makers on existing accounts to deepen client engagement and identify potential referrals. • Generate new business leads based on lost accounts, industry listings, networking, and referrals. • Maintain accurate records of sales activities, customer interactions, and pipeline opportunities. • Collaborate with marketing and advertising teams to develop and implement effective sales campaigns. • Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business. • Stay up to date with industry trends and changes in insurance policies and regulations. • Review in-force policies for current clients, ensuring forms, endorsements, policy changes, billing, and other data are accurate in our agency management system. • Follow up with clients regularly to ensure customer satisfaction and identify opportunities for cross-selling or upselling. • Working with insurance company underwriters to receive timely and accurate quotes. • Preparing renewal presentations + binding/reissuing policies. Work Experience and Education: • Bachelor’s degree in Risk Management or Business with 5+ years of experience; or Masters Degree with 3 years related experience. • Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers. • Preference is given to applicants with retail agency experience. • Excellent communication, presentation, and negotiation skills. Licenses & Certifications: • State P&C and/or surplus line license is required. • Accredited Advisor in Insurance (AAI), Certified Insurance Counselor (CIC), or Associate in Risk Management (ARM) a plus. Skills: • Microsoft Office • Content Development • Outside Sales • External Communications • Account Management • Business Development • Data Entry • Insurance Industry Knowledge Disclaimer Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.