The Queen Elizabeth Academy are seeking an organised and motivated Apprentice Attendance Officer, to improve attendance and punctuality to the academy and promote the importance of good attendance. You will receive the training and support required to complete this apprenticeship. The department is part of a well led, dynamic team, whose colleagues all enjoy supporting the Academy and its culture of outstanding success amongst our students. Working week Monday to Friday term time only 37 hours per week total Wage £7.55 per hour Wage rises to National Mimumum wage after 12 months if over 19 years old Qualification Business Administration level 3 Duration: 18 months Training provider: LMP Education Duties and Responsibilities Attendance Daily monitoring of attendance for all students. Identify children and families who require support with their attendance. Liaise with SLT, Head of Years and Teachers and other relevant staff regarding students who are of concern. Raise attendance issues with parents; meet with both parents (if applicable) and students in order to support them to improve their attendance. Prepare letters for families to address attendance issues as per academy policy. Meet with the appropriate external agencies regularly and refer students who are not meeting their attendance targets. Attend meetings with any appropriate external agencies as a representative of the academy and liaise with relevant staff in order to support students to successfully improving their attendance. Produce a half termly summary of attendance across the academy and any other reporting on attendance as required by staff or Governors. Responsible for: Participating in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line manager. Complying with individual responsibilities, in accordance with the role, for health & safety in the workplace. Ensuring that all duties and services provided are in accordance with the academy’s Equal Opportunities Policy. Using BROMCOM, and any other computer applications which the academy implements. Using Microsoft Office programmes – Excel, Word, Outlook etc. – produce reports and letters, applying punctuation, spelling and grammar, contributing to style and presentation of documents (proof-reading skills are essential). Answering the telephone and filtering calls and emails, dealing with queries personally, where possible; enlist assistance when necessary and appropriate. Recording messages using the academy’s standard operating procedure and distribute to members of staff accordingly. Filing any necessary documentation appropriate to your specific role. Resources Operate relevant equipment and effectively use resources. Provide advice and guidance to staff, pupils and others. Undertake research and obtain information to inform decisions. Assist with the marketing and promotion of the school. Participate in the selection and management of equipment and resources. Ensure the production and distribution of high-quality published materials. Skills and Attributes Good interpersonal skills including mediation and conflict resolution. Demonstrate the awareness of risk. Literacy and numeracy skills. Ability to build good relationships with students, their families and other agencies. Firm but fair attitude and willingness to support and advocate academy policy. Ability to deal with difficult situations. Effective communication with students, carers and other professionals. Ability to display an understanding of social/welfare issues as they affect students, families and schools. Education and Qualifications Maths and English at GCSE level or functional skills equivalent. About the employer At Academy Transformation Trust (ATT), our ambition is that every person who passes through our schools and colleges becomes an educated person https://tqea.attrust.org.uk/ #LMP-ADMIN