R
Full-time
On-site
Madrid, Spain

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

The Radisson Hotel Group, one of the most dynamic hotel companies in the world, is looking for a talented Associate Project Manager join the Creative Service Desk team, the company’s internal creative department and will be based in Radisson Hotel Group in Madrid, Spain.

Creative Service Desk (CSD) acts as RHG Guardian for all RHG brands and stakeholders at a global level. Being part of Global Brand & Guest Experience Department, CSD is responsible to liaise with all stakeholders at a corporate, regional and local hotel levels to ensure all online/offline presence of RHG is in line with our brand DNA as well as ensure that all brand guidelines are implemented in the most agile and innovate way.

The CSD Associate Project Manager will act as the point of contact of CSD, liaising with all stakeholders (corporate, regional, hotels) to ensure all projects are developed through RHG certified agencies as well as contribute to the promotion of our brands through innovative and high quality campaigns and assets. 

Key roles and responsibilities:

  • Be the primary point of contact of CSD and build long-term relationship with stakeholders (corporate, regional, hotels)
  • Support stakeholders (marketing, branding, commercial, operations, sales, business development, HR, internal comms, PR teams) with online/offline creative/adaptation content for B2B, B2C campaigns, collaterals development, video content, photography and liaison with production partner and creative agencies
  • Develop her/his role as the trusted brand advisor for RHG internal stakeholders while nurturing the relationship with the external certified vendors (pool of agencies)
  • Ensure the timely and successful delivery of projects according to each stakeholder needs and objectives
  • Ensure that all projects are aligned with company's strategic plans and contribute to the brand awareness of RHG portfolio
  • Work closely with different teams on a daily basis, becoming an extension of them while maintaining the brand guardian role
  • Ensure alignment and knowledge sharing with the CSD to ensure efficiency and project optimization
  • Ensure that stakeholders are aligned to the new Ways of Working re projects’ development through outsourcing to RHG certified agencies (global, regional, local level)

The Associate Project Manager must have the following skills:

1.     At least 3 years of marketing, project management experience with agency background desirable

2.     Excellent planning and coordinating skills

3.     Proven project management experience preferable in the hospitality industry and/or creative agencies

4.     Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

5.     Ability to translate brands into creative and recognizable projects that reflect the DNA and USPs of our RHG brands

6.     Ability to manage complex projects that span through different stakeholders and departments

7.     Ability to give fast and high-quality solutions with minimum guidance by the relevant stakeholders

8.     Being able to understand the needs beyond individual projects, connecting the on-going work to the bigger picture

9.     Experience in delivering client-focused solutions

10.  Multi-tasking ability while paying attention to details (technical and brand guidelines)

11.  Being able to understand brands, their guidelines while ensuring that all projects are creative

12.  Excellent verbal and written skills in EN

13.  Solid digital understanding

14.  Self-motivated and able to thrive in a results-driven environment

15.  Natural relationship builder with integrity, reliability and maturity

16.  Ability to prioritize among competing tasks

17.  Critical thinking and problem-solving skills

18.  Understanding of brands and their importance

Minimum education: Bachelor degree preferably in hospitality but not limited to this area
Minimum experience: 3 years
Language skills: Excellent verbal and written knowledge of English; second language proficiency is preferred
Others: Cross-cultural experience and second language proficiency is preferred

Apply now
Share this job