At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life MAIN PURPOSE OF JOB • Remotely sell Medtronic's products within assigned geographic area and /or specific customer accounts for pre-defined territory locations. • Close sales and achieve quarterly sales quotas. • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails • Understand customer needs (manage and respond to customer concerns and problems) OBJECTIF PRINCIPAL DU POSTE • Vendre à distance les produits de Medtronic dans une zone géographique assignée et/ou auprès de comptes clients spécifiques dans des territoires prédéfinis. • Conclure des ventes et atteindre les quotas trimestriels. • Identifier de nouvelles opportunités de vente par le biais de suivis de prospects entrants et d'appels et courriels sortants. • Comprendre les besoins des clients (gérer et répondre aux préoccupations et problèmes des clients). MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned): Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals. Identify, develop and close leads for the business and refer on internal leads when appropriate. Provides input on new markets, new product introductions, and existing products or supplies. Promotes and establishes education of the company's products and/or services. Manages and responds to customer concerns and problems. Arranges demonstration of products by field sales representatives. Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up. Responsible for reporting complaints and Adverse Drug Reactions (ADR) Develop and implement sales strategies to achieve and exceed sales targets within the assigned territory. Identify new business opportunities and establish relationships with key decision-makers, including physicians, administrators, and procurement departments. Conduct product presentations, demonstrations, and training to healthcare providers to ensure they understand product features and benefits. Provide exceptional customer service and support, addressing client concerns and ensuring a high level of satisfaction. Collaborate with the marketing team to execute promotional activities and product launches. Submit accurate and timely sales reports, forecasts, and other administrative tasks. Attend virtual meetings, training, and conferences as required. Identify, develop and close leads for the business and refer on internal leads when appropriate. CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS: Autonomy: Established and productive sales professional managing multiple small to mid-size accounts. Sells products and/or services to a group of clients and identifies new and potential customers. Works independently with general supervision. Builds relationships. Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts. Has a direct impact on achieving department’s sales results. May help to set objectives or goals for individual or team accounts. Works on larger, moderately complex accounts or have a small or medium-sized quota/territory. Understands market landscape, marketing and pricing structure, more influence on pricing structures. Works with sales, marketing and finance to structure complex contracts. Innovation and Complexity: Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area. Recommends changes in account tactics to achieve sales goals. Exercises judgment within defined procedures and practices to determine appropriate action. Communication and Influence: May influence parties within own job function at an operational level. Obtains or provides information requiring some explanation or interpretation. Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales. Leadership and Talent Management: Normally receives general instructions on routine work, detailed instructions on new projects or assignments. May provide guidance and assistance to entry level sales professionals and / or support employees. Required Knowledge and Experience: Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience. Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Requires High School Diploma AND a minimum of 7 years of relevant experience, or an Associate’s degree AND a minimum of 5 years of relevant experience, or a Baccalaureate degree and minimum of 3 years of relevant experience and working knowledge of company products and services. REQUIRED QUALIFICATIONS KNOWLEDGE/EDUCATION • High School Diploma, or; • Associate’s degree, or; • Bachelor's degree. JOB EXPERIENCE Minimum of 7 years of relevant experience, with a High School Diploma, or; Minimum of 5 years of relevant experience, with an associate’s degree, or; Minimum of 3 years of relevant experience, with a bachelor's degree. SKILLS/COMPETENCIES •Bilingual French/English •Excellent verbal and written communication skills. • Strong negotiation and closing skills. • Ability to work independently, manage time effectively, and prioritize tasks. • Proficiency in using CRM software and other sales tools. • Willingness to travel within the assigned territory when needed. DESIRED/PREFERRED QUALIFICATIONS KNOWLEDGE/EDUCATION • Bachelor’s degree in Business, Life Sciences, or a related field preferred. JOB EXPERIENCE 3+ years of experience in health care sales, sales in medical devices, capital equipment sales, surgical sales, in-hospital pharmaceuticals, sales, contracts, training, clinical, marketing, customer/tech services, customer education or other customer facing role/experience. SKILLS/COMPETENCIES Practical knowledge of sales techniques, strategies & relationship building Demonstrated ability to work independently & drive results Documented sales success, preferably in B2B sales or health care Degree in biological science or business preferred Business planning skills Strong communication and presentation skills Ability to teach & educate medical personnel, peers & technical support personnel Demonstrated ability to grasp use of technology & applications (ie., iPad, SalesForce.com, SAP); PC literate Knowledge &/or experience with hospital, cath lab, physician settings Experience selling complex products over the phone PHYSICAL JOB REQUIREMENTS Able to lift 10 pounds Extended periods of time doing computer-based work Hearing, sight and speaking ability The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process. ----------------------------- PRINCIPALES RESPONSABILITÉS DU POSTE (peuvent inclure les éléments suivants et d'autres tâches peuvent être assignées) : Vendre à distance les produits de Medtronic et fidéliser les patients utilisateurs finaux dans une zone géographique assignée et/ou auprès de comptes clients spécifiques pour atteindre ou dépasser les objectifs de vente. Identifier, développer et conclure des pistes commerciales, et transmettre les pistes internes lorsque cela est approprié. Fournir des commentaires sur les nouveaux marchés, les lancements de produits et les produits ou fournitures existants. Promouvoir et établir la formation sur les produits et/ou services de l’entreprise. Gérer et répondre aux préoccupations et problèmes des clients. Organiser des démonstrations de produits par les représentants commerciaux sur le terrain. Assister les représentants commerciaux terrain dans la planification et l’exécution des activités de vente, ainsi que fournir un soutien continu (appels de vente, analyse de données, opportunités clients, suivi des représentants). Responsable de la déclaration des plaintes et des réactions indésirables aux médicaments (ADR). Développer et mettre en œuvre des stratégies de vente pour atteindre et dépasser les objectifs dans le territoire assigné. Identifier de nouvelles opportunités commerciales et établir des relations avec les décideurs clés, y compris les médecins, les administrateurs et les services d’approvisionnement. Réaliser des présentations, démonstrations et formations sur les produits auprès des professionnels de la santé pour assurer leur compréhension des caractéristiques et avantages. Offrir un service client exceptionnel, répondre aux préoccupations et assurer un haut niveau de satisfaction. Collaborer avec l’équipe marketing pour exécuter les activités promotionnelles et les lancements de produits. Soumettre des rapports de vente précis et ponctuels, des prévisions et autres tâches administratives. Participer à des réunions virtuelles, formations et conférences selon les besoins. Identifier, développer et conclure des pistes commerciales, et transmettre les pistes internes lorsque cela est approprié. PARCOURS DE CARRIÈRE Professionnel(le) des ventes avec des responsabilités directes. Peut diriger le travail d'autres professionnels des ventes de niveau inférieur ou gérer des processus de vente et/ou des comptes impliquant plusieurs membres de l’équipe. La majorité du temps est consacrée à établir et maintenir des relations clients, développer de nouveaux clients, mettre en œuvre des stratégies de vente et conclure des ventes. FACTEURS DISTINCTIFS Autonomie : Professionnel(le) établi(e) et productif(ve) gérant plusieurs comptes de petite à moyenne taille. Travaille de manière autonome sous supervision générale. Impact organisationnel : Travaille pour atteindre les objectifs individuels de vente dans une zone de produit et/ou un compte. Impact direct sur les résultats du département. Innovation et complexité : Apporte des ajustements ou recommandations pour améliorer les processus de vente. Communication et influence : Peut influencer au niveau opérationnel. Communique avec les clients externes et/ou fournisseurs, impliquant négociation et présentations. Leadership et gestion des talents : Reçoit des instructions générales pour le travail de routine, des instructions détaillées pour les nouveaux projets. Peut guider les professionnels débutants. Connaissances et expérience requises : Connaissances pratiques acquises par l’expérience en techniques de vente. Applique les politiques de l’entreprise pour résoudre divers problèmes. QUALIFICATIONS REQUISES CONNAISSANCES / FORMATION Diplôme d’études secondaires, ou Diplôme d’études collégiales (DEC), ou Diplôme universitaire (baccalauréat). EXPÉRIENCE DE TRAVAIL Minimum de 7 ans d’expérience pertinente avec un diplôme d’études secondaires, ou Minimum de 5 ans avec un diplôme collégial, ou Minimum de 3 ans avec un baccalauréat. COMPÉTENCES Excellentes compétences en communication orale et écrite. Solides compétences en négociation et en conclusion de ventes. Capacité à travailler de manière autonome, gérer efficacement son temps et prioriser les tâches. Maîtrise des logiciels CRM et autres outils de vente. Disponibilité à voyager dans le territoire assigné si nécessaire. Bilingue français/anglais QUALIFICATIONS SOUHAITÉES / PRÉFÉRÉES CONNAISSANCES / FORMATION Baccalauréat en administration, sciences de la vie ou domaine connexe (préféré). EXPÉRIENCE DE TRAVAIL 3+ années d’expérience en vente dans le domaine de la santé, dispositifs médicaux, équipements, produits pharmaceutiques hospitaliers, contrats, formation, marketing, services techniques ou rôle en contact direct avec les clients. COMPÉTENCES Connaissance pratique des techniques de vente, stratégies et développement de relations. Capacité démontrée à travailler de manière autonome et à obtenir des résultats. Succès documenté en vente, idéalement en B2B ou dans le domaine de la santé. Compétences en planification commerciale. Excellentes compétences en communication et en présentation. Capacité à former et éduquer le personnel médical, les collègues et le personnel de soutien technique. Maîtrise des technologies et applications (iPad, Salesforce.com, SAP); à l’aise avec l’informatique. Connaissance et/ou expérience en milieu hospitalier, laboratoire de cathétérisme, cabinet médical. Expérience dans la vente de produits complexes par téléphone. EXIGENCES PHYSIQUES DU POSTE • Capacité à soulever 10 livres (environ 4,5 kg) • Périodes prolongées de travail sur ordinateur • Capacité auditive, visuelle et verbale requise • Les exigences physiques décrites dans la section Responsabilités de cette description de poste représentent celles auxquelles un employé doit répondre pour accomplir avec succès les fonctions essentielles de ce poste. Des mesures d’adaptation raisonnables peuvent être prises pour permettre aux personnes en situation de handicap d’exercer ces fonctions essentielles. Pour les postes de bureau : Lors de l’exécution des tâches liées à ce poste, l’employé doit régulièrement être capable de se déplacer de manière autonome. Il doit également interagir avec un ordinateur et communiquer avec ses collègues. Medtronic Canada s’efforce, à travers sa vision, de bâtir une culture d’inclusion grâce à son engagement envers l’équité en matière d’emploi et la diversité. Toute forme de discrimination est interdite selon les motifs protégés par la législation canadienne sur les droits de la personne. Les candidatures sont encouragées de la part de tous les membres de notre communauté. Sur demande, des mesures d’adaptation seront offertes aux candidats en situation de handicap durant le processus de recrutement. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com