Assistant Manager - Chick-fil-A

Assistant Manager

Date posted: October 24, 2025

Pay: Up to $22.00 per hour

Who We Are:

We strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland’s most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation.

Responsibilities:

• Train and develop a high-performing team
• Coach leaders through encouragement and on-floor guidance
• Model Second Mile Service and a guest-first mindset
• Maintain high standards for taste, speed, cleanliness, friendliness, and accuracy
• Enforce food safety, quality, and handbook policies
• Coach team leaders on proper procedures and people development
• Ensure professionalism and positive attitude across the team
• Help prevent and resolve personnel issues
• Maintain cleanliness, stocking, and product organization
• Support the director team with food cost, labor analysis, and guest experience
• Work with Team Leaders and Assistant Team Leaders to improve team and guest experience
• Open availability (day and night) for 40-45 hours per week, typical shifts 2:00–11:00 or 6:30–3:00
• Available for all holidays including Black Friday, Tulip Time, and December
• Willing to start with majority of hours in position, earning administrative time over time
• Be on call on days off or come in early if needed
• Support the operator, directors, and restaurant with any additional tasks

Success factors: How you know you are winning

• Fast, caring guest experience
• Consistent, craveable product
• Daily execution of food safety systems
• Attention to detail in guest orders
• Retention of team members and leaders
• 80/80 Rule: 80% of the team trained in 80% of positions
• Exemplary stewardship of resources
• All metrics top 20% or above for Chick-fil-A

Minimum requirements:

• Able to work 40-45 hours per week
• Proven leadership in a fast-paced restaurant
• 2 years consecutive leadership experience
• Reliable transportation
• Willingness to grow and take on challenges
• Strong accountability for self and team
• Positive attitude and energy
• Excellent communication and situational awareness
• Sense of urgency
• Integrity

Preferred:

• 2-year degree or pursuing one
• 3 years of Chick-fil-A experience
• ServSafe certified

Pay: Up to $22.00 / hour

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training