Company Description"Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionAre you a FUN, PASSIONATE, and EXTROVERTED hospitality leader? Do you thrive in a fast-paced, guest-focused environment?Join our fantastic team at the vibrant Pullman London St. Pancras, where your energy and leadership will shine across our dynamic Food & Beverage and Conference & Banqueting operations.With 312 bedrooms and 17 meeting rooms (including the Shaw Theatre), we’re more than just a Bar and Restaurant. Now, we need someone to bring their skills to our Food & Beverage department. About the RoleWe are seeking an experienced and enthusiastic Assistant Food & Beverage Services Manager to support the smooth running of our F&B outlets, including our Restaurant, Bar, Room Service, and Conference & Banqueting operations. This is a fast-paced and guest-facing role that requires exceptional organisation, people skills and a passion for delivering unforgettable hospitality experiences.Responsibilities:Food & Beverage Operations:Deliver a warm, personal welcome and ensure a consistently high standard of serviceAct as a brand ambassador, ensuring Pullman standards are delivered throughout all of F&BSupervise daily operations in our Restaurant, Bar and Room Service, ensuring smooth service flowCollaborate with the Head Chef and F&B Services Manager to develop product offerings and optimise guest satisfactionCoordinate shift coverage, rotas and operational needs across all outlets including early mornings, evenings, weekends and bank holidaysConference & Banqueting (C&B):Oversee the day to day operation of the Conference & Banqueting department, ensuring seamless execution of meetings, events and banquetsLiaise closely with the Conference & Banqueting Manager to ensure all functions are delivered to the highest standard and client expectations are exceededEnsure function spaces are prepared according to event specifications, including layout, equipment and staffingSupport the delivery of corporate meetings, private events, and high-profile conferences — adapting service style as needed (plated, buffet, reception, etc.)Maintain close communication with kitchen and AV teams for timing and technical executionTrain and coach the C&B team in service standards, guest engagement and operational proceduresMonitor guest feedback during and after events, taking ownership of resolutions and improvementsLeadership & Admin:Supervise, coach and support F&B team members across all departmentsEnsure the team adheres to health & safety and food hygiene standardsContribute to staff training, appraisals and performance developmentMonitor and manage equipment, furnishings and inventory in all service areasPrepare for and attend operational and function meetings; step in for the F&B Services Manager when requiredAssist in achieving department sales and profitability goals, with a focus on upselling and guest engagementQualificationsWhat we’re looking for:A passion for hospitality and creating memorable guest experiencesExperience in managing or supervising F&B teams in a 4 or 5-star hotel environmentPrevious exposure to Conference & Banqueting operations is highly desirableExcellent communication, leadership, and organisational skillsAbility to manage multiple priorities and work under pressureProficiency in Microsoft Office; knowledge of Infrasys and Teams rota software is an advantageA proactive, hands on approach with great attention to detailAdditional Information Attractive salary + generous monthly service charge Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UKPension Scheme: Secure your future with our contributory pension planEmployee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwideComplimentary Meals: Free meals provided whilst on dutyWellness Perks: Free access to the hotel gymEmployee Assistance Programme: Confidential support available 24/7Annual Leave: Up to 33 days of annual leave per year (including public holidays)Salary: £38,004 per annum (£18.74 per hour) + high share of monthly service charge.The successful candidate must already have eligibility to work in the UK.