Assistant - Buying, Merchandising & E-Commerce

Purpose of the Role The Assistant will provide essential operational and administrative support to the Buying, Merchandising, and E-Commerce teams. The role helps maintain accuracy, consistency, and quality across product data and brand content, ensuring smooth daily operations across all platforms. Key ResponsibilitiesApp & Digital Content Management Review the app daily to spot and resolve non-complex issues, escalating when needed. Provide weekly app improvement suggestions, including content edits and homepage updates. Conduct spot checks on imagery and flag items requiring design edits. Perform back-end homepage checks, ensuring brand descriptions and supporting content are accurate and up to date. Image & Product Data Support Source required images for brands, products, and campaigns. Gather and verify PDP (Product Detail Page) content for completeness and accuracy. Upload images across Marketplace (MP) and internal Buy platforms. Brand & Product Administration Complete brand discrepancy reports to highlight inconsistencies across deliveries. Perform simple brand data pulls and general admin tasks to support Buying and Merch. Prepare and update Product Files for the design team. Support VM (Visual Merchandising) tasks, including organising assets and preparing content. Conduct OC (Order Confirmation) checks to ensure product and order data integrity. Collate, review, and verify product data for uploads to ensure accuracy and consistency across systems. Assist with buysheets, including gathering product details and adding images to ensure complete and accurate documentation. Skills & Experience Strong attention to detail and excellent organisational skills. Ability to manage multiple tasks and prioritise effectively. Proactive approach to identifying and resolving issues. Ability to work comfortably within Shopify and shared file systems. Strong communication skills, with proven ability to collaborate effectively across cross-functional teams. Background in retail, e-commerce, or merchandising is preferred. Personal Qualities Proactive, solution-focused mindset. Positive attitude and willingness to support a fast-paced, creative team. High level of accuracy and pride in maintaining strong content and data standards. Competitive salary and benefits package. Opportunities for professional development and career advancement. A collaborative and inclusive work environment. Exposure to international brands.