Ready to find the right role for you? Salary: Competitive plus bonus and company car / allowance and excellent Veolia benefits Hours: 40 hours per week, Monday to Friday Duration: 12-month fixed-term contract Location: Central London Depot (Walbrook Wharf), with frequent travel across the City of London and Central London When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Manage portfolio of approximately 300 accounts worth £1m-£3m in annual gross sales revenue Drive customer retention and account growth across allocated portfolio Manage business relationships focused on retention, solution development, and growth Develop and maintain strong internal relationships with Customer Experience, Sales and Operations teams Manage customer renewals in accordance with internal governance processes Maintain accurate Salesforce records of all customer communications and activities Resolve disputes with Customer Credit Control team and manage debt levels Provide timely, professional responses to customer enquiries and minimise service failures Identify and develop cross-selling opportunities within energy and water businesses What we're looking for; Previous sales and/or account management experience in waste management industry preferable Advanced relationship management and communication skills Financial acumen and proficient financial management capabilities Experience delivering professional presentations Self-driven team player with enthusiasm for environment, sustainability, and circular economy UK driving licence essential as extensive travel is required What’s next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.