About Us We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live. The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance. Your responsibilities AMOS Governance: Own AMOS governance, ensuring standardisation, compliance, and audit readiness. System Administration: Manage AMOS functionality and adaptations, including planning, testing, and deployment across the organisation. Vendor Coordination: Act as the primary liaison with vendors to ensure timely delivery of services, updates, and issue resolution. Optimisation: Continuously optimise AMOS to meet evolving business requirements. User Support: Provide hands-on support to key users and administrators, addressing technical issues promptly. Technical Oversight: Ensure AMOS is configured correctly and operating efficiently to meet organisational needs. Issue Resolution: Troubleshoot and resolve system-related issues, coordinating with vendors and internal teams as needed. Training and Guidance: Deliver training and create documentation to enhance user understanding and adoption. Change Management: Facilitate change management processes to ensure smooth user transition to new systems and workflows. Performance Monitoring: Monitor system performance and implement improvements as necessary. Your skills, experience and qualifications Proven experience in application management or enterprise system administration (preferably AMOS or similar systems). Strong understanding of system configuration, release management, and vendor coordination. Experience in user support, troubleshooting, and issue resolution. Knowledge of change management and training delivery. Familiarity with compliance, audit processes, and IT governance. Excellent problem-solving, communication, and stakeholder management skills. Degree in IT, Computer Science, or related field (or equivalent experience). What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.