Axonify is the leading learning and enablement platform, redefining frontline performance and empowering companies to achieve unmatched customer experience (CX), higher sales, improved workplace safety, and lower turnover. We are an AI-first solution, deeply committed to leveraging technology to solve real-world challenges for frontline teams. Our platform transforms slow, inconsistent, or unscalable work processes by integrating thoughtful AI, brain science, and personalized development. This approach ensures genuine impact, helping over 4 million people in 160+ countries unlock their full potential and achieve next-level performance. Our industry-leading 83% engagement rate demonstrates the power of our SaaS platform, which is built on a robust, future-ready AI foundation emphasizing crystal-clear data, continuous growth, and rigorous quality. If you thrive on turning challenges into opportunities, believe in the collective power of "we," aren't afraid to innovate with a "Let's try this" attitude, and are ready to help us lead the charge in AI-driven enablement, we want to talk to you. Let's change the game together! The Alliance & Partnerships Director is a pivotal, high-impact, quota-carrying position responsible for leading and scaling our strategic reseller channel globally. This role is primarily focused on driving partner retention, increasing partner satisfaction, and identifying and executing expansion reseller and referral opportunities within the current partner base. The ideal candidate is a strategic relationship builder with a proven track record in channel management, account growth, and collaborative business planning. This role will own the partner account lifecycle, from GTM planning to daily operations and issue resolution, ensuring optimal net revenue performance. The impact you'll have: Reseller Strategy & Financials Develop, own, and execute the comprehensive referral & reseller partner strategy, aligning it with overall business objectives. Forecast pipeline and revenue from referral and reseller partners on a monthly, quarterly, and annual basis. Prepare regular reports on partner performance, revenue generation, and metrics for executive leadership. Proactively identify and qualify opportunities for expansion within the existing partner base, including cross-selling new products/services, upselling higher-tier agreements, or expanding into new geographies/markets. Oversee contract renewals and negotiations, ensuring favorable terms for long-term retention and growth. Partner Account Management & Execution Manage reseller partner relationships, including planning, net revenue growth targets, and all operations necessary to profitably retain, grow, and service the customer. Serve as the primary point of contact for a portfolio of key reseller partners, building deep, trusted, and long-lasting relationships. Regularly track and analyze partner performance metrics to proactively identify retention risks and opportunities. Lead the implementation of various initiatives cross-functionally to identify growth opportunities and provide strategic recommendations for partners. Represent Axonify externally with partners, including attendance at Partner Trade shows. Enablement & Expertise Coordinate training and enablement resources to ensure partners and resellers have a deep understanding of the Axonify product. Support the enablement team in developing, implementing, and maintaining partner onboarding programs, including sales demonstration and product training. Become well-versed on our product, our competition, and the markets in which we compete. The things you bring: 7+ years' experience in Sales Operations/Support and Partner Management is a must. Partner program management experience in a high-tech company, SaaS model. Strong understanding of partners and partner business models. Ability to build plans, execute against a strategy, and demonstrate a strategic vision with tactical execution. Results-oriented with a drive for excellence, detail-oriented with strong organizational skills, and a passion for winning. Strong verbal/written communication skills, negotiation skills, and ability to resolve conflict and manage multiple priorities. Ability to work independently and cooperatively, and to lead initiatives and project teams. It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story. The things you’ll enjoy: An impactful product that gives back to the communities and frontline workers that support our everyday lives. People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering. A diverse team that celebrates unique perspectives and experiences that add richness to our culture. Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves. Our Perks Ready to join the team? Here’s what’s next. Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team. We want to remove barriers that may limit you from joining Axonify. Email us at accessibility@axonify.com to let us know how we can provide you with reasonable accommodations through our candidate journey.