Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Commercial Administrator (Recycling) | Manchester | £26–28K | Full Time Contract Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 3,500 people and operating around 280 manufacturing sites nationwide. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. What You’ll Be Doing: Handling verbal and written enquiries efficiently, effectively, politely, and accurately. Management of customer card payments (cash sales) & setting up customer accounts. Provide support to the transport planner, commercial team & the accounts department. Processing of invoices, waste transfer notes & goods received notes. Liaise with the commercial, transport & operational staff to ensure the most efficient and effective completion of administration tasks, query resolution & purchase order queries within given timeframes. Efficiently handle haulier enquiries to resolution in a timely manner. Accurately process all admin within given deadlines. Ensure timely production of relevant reports as required by management. Maintain good working relationships with various teams within HMUK and external drivers. Adherence to company policy & procedures What You Bring: Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced commercial environment. Excellent attention to detail to ensure accuracy in data entry, document preparation, and reporting. Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook. Effective communication skills, both written and verbal, to liaise confidently with internal teams, clients, and suppliers. Proactive and solution-oriented mindset, with the initiative to identify and resolve administrative issues before they escalate. Previous experience in a commercial, administrative, or sales support role (ideally 1–3 years) is highly desirable. Why Heidelberg Materials? We’re not just in recycling — we’re leading the way in sustainable construction solutions, including muck away operations that support cleaner, more efficient building practices. With a strong support network and the tools you need to succeed, we’ll help you grow your career. Key Accountabilities: To provide professional administrative support to any required business function. Accurately capture and record data as requested. Where appropriate produce and present periodic reports. Ensure all company procedures are adhered to and report noncompliance to line manager. What’s On Offer: Salary £26,000 - £28,000 Our Commitments & Perks: Employer of Choice: Armed Forces Covenant (Silver), Disability Confident Committed, 5% Club (Platinum), Clear Assured (Foundation), STEM Ambassador, and more Compensation Package: Bonus incentives, generous pension schemes, life assurance Work-Life Balance: 27 days holiday (excluding bank holidays), agile working, holiday purchase, sabbatical Family-Friendly Policies: Enhanced leave for maternity, paternity, parental, adoption, neonatal care, IVF, menopause Social Value Initiatives: Paid volunteering days, diversity and inclusion networks Wellbeing Support: EAP, mental health first aiders, cycle to work scheme, discounted private medical, gym discounts, free eye tests At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement. As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity. If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s). You may still be the right fit for this or other roles within our company. Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact Recruitment@uk.heidelbergmaterials.com for additional information or to request accommodations. We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments. We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.