About the Business MediFintech is proud to now be part of Quilter plc, a FTSE 250 wealth manager. This partnership strengthens our long-term commitment to supporting healthcare workers and the professionals who advise them. Importantly, it remains business as usual for our clients — our services, reports, and expert support are unchanged, with the added benefit of Quilter’s backing. MediFintech provides expert NHS pension analysis and support to financial advisers, accountants, NHS pension scheme members, NHS employers, and other organisations, including the NHS Business Services Authority (NHSBSA). Its specialist team helps clients understand and navigate the complexities of NHS pensions. They provide tailored guidance on the financial impact of decisions such as adjusting working hours, entering salary sacrifice arrangements, or taking on additional responsibilities. By modelling these scenarios, they assess how such choices may affect future pension benefits and annual allowance tax implications. The team also specialises in identifying and correcting errors in annual allowance tax charges and NHS pension records, addressing both systemic and individual issues to ensure accuracy. About the Role Level: 2 Department: MediFintech – Financial Planning Location: Blackpool, United Kingdom Contract Type: Permanent Regulated/Non-Regulated: Non-Regulated As an NHS Pensions Admin Support, you will provide essential administrative assistance to the NHS Pension Consultants and the wider team. Your role will focus on supporting the delivery of pension services, ensuring data accuracy, and maintaining smooth client and internal processes. Your attention to detail and organisational skills will be key to the team’s success. Key Responsibilities: Assist with client onboarding by preparing documentation and liaising with internal teams. Gather, check, and input client information into internal systems. Follow up with clients and third parties for outstanding paperwork or data. Maintain regular communication with clients to provide updates on case progression (as directed). Support the preparation of NHS pension analysis by collating relevant data. Ensure all records are accurate and up to date. Help monitor compliance with internal processes and regulatory requirements. Provide general administrative support to the NHS Pension Consultant and team. About You We welcome applications from individuals who: Experience in an administrative role, ideally within financial services, accountancy, payroll, or pensions. Proficiency in Microsoft Office (Word, Outlook, Excel). Strong organisational skills and ability to manage multiple tasks efficiently. High attention to detail and accuracy in data entry. Good written and verbal communication skills. Confident in regularly communicating with customers over the phone. Willingness to learn about NHS Pension Scheme processes. Professional, reliable, and able to work well as part of a team. #LI-IC1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation. We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that’s happening in the world today, our role in society has never been more meaningful. Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there. We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more. We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process, require information in an alternative format or have any questions around accessibility, we will try our very best to accommodate.