Administration Clerk - Ian Brand Residential Care

Reference Number: 53754:  Administration Clerk - Ian Brand Residential Care 
Employment Type: On Going Part Time (PT) 
Location: Northern Health (All Campuses) 
 

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none. 

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health are seeking applications from motivated and suitably experienced Administration Clerk to join the team at Ian Brand Residential Care - Bundoora Centre

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital.  In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role:

The Administration Clerk is responsible for the clerical, administrative and reception duties of the facility.

As the first point of contact for staff, residents/clients and visitors to the facility, they are to be courteous and respectful at all times while maintaining privacy and confidentiality. 

Administration Clerks interact with internal and external departments to ensure efficient and effective processing of patient admissions, discharges, transfers and appointments.

Administration Clerks are responsible to the Nursing Unit Manager for clerical practices and procedures, leave co-ordination and professional development

This role is responsible for:

• Photocopying, printing and general filing as required;
• Perform stationery and stock replenishment including ordering (not casual staff), unpacking and distribution of;
• Collect, sort and deliver mail daily;
• Answer telephones and provide accurate and appropriate information, ensuring patient confidentiality;
• Compile admission packs;
• Collect relevant statistics as required;
• Attend Staff or other meetings as required;
• Provide administrative support for allocated meetings including agenda’s, meeting minutes and distribution to committee members as required;
• Liaise with Nurse Unit Manager/Nurse In Charge with workload demands on issues that arise;
• Provide administrative support for the clinical ward staff;
• Coordination of petty cash & resident personal trust accounts;
• Any other duties as listed in the Ward Clerk Standard Operating Procedures or as directed by the Nurse Unit Manager

To be successful in this role you will have:

• Experience and good working knowledge of IPM, IT programs and systems (desirable)
• Experience and good working knowledge of Manad patient management system (desirable)
• Experience in hospital or medcical centre setting
• Proven ability to problem solve and prioritise workload
• Attention to detail
• Well-developed customer service skills
• Well-developed administative skills to support Nurse Manager implement project initiatives

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, you can contact Kerryn Busuttil, Nurse Manager on 9495 3190 or email kerryn.busuttil@nh.org.au

Applications close Wednesday 1 July 2026.

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging & EAP
• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.