Job Description Job Title Resident Program Manager, Activity/Recreation Lead Qualifications Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, gerontology, kinesiology or other related field from a community college or university. Technical Competencies Working Knowledge of: Human Resources Management & Labour Relations, Complaint Resolution, Public Relations, Financial Management and Budgeting Principles, Long Term Care Industry, Applicable Contractual & Legislative Requirements, CQI Principles, Project Management Principles, Ability to read, write and communicate effectively in English, Microsoft Word, Excel and Outlook, Facilitation Skills. Experience • Relevant experience in a health care setting required, preferably in long term care; • Supervisory experience; • Experience in assessing activation needs, development, implementation and evaluation of activation programs; • Sufficient knowledge and experience to coordinate religious services and spiritual care in a multi-faith setting strongly preferred; • Relevant experience facilitating programs with seniors or with persons in a healthcare setting strongly preferred; • Experience or knowledge in recruitment, selection, orientation, placement and supervision of volunteers strongly preferred. • Knowledge and Experience with facilitating activities for residents experiencing Responsive Behaviors or Mental Health Diagnosis. Key Responsibilities: • Assessing residents' needs and developing programs to meet these needs • Achieving Resident Satisfaction Survey targets • Evaluating and improving recreation programs • Facilitating various programs and events for residents - Living our values and ensuring others on your team do to • Grow and evaluate an active volunteer program to support residence needs • Collaborate - Work with the Executive Director, residents and staff to develop engaging recreation programs that meet the needs of the residents. • Manage - Effectively manage staff and volunteers within approved budgets. • Roll-up your sleeves - To facilitate and provide opportunities for meaningful recreational programs. • Comply - Ensure policies, procedures, processes and systems are in place and being monitored. • Cultivate - To promote Resident autonomy, independence and advocacy, including Residents' rights and a culture of non-abuse. Promoting resident's council and attending meetings as required. • Create - Create a newsletter and recreation calendar to promote programs and engage residents. Time Type: Full time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.