About Livestorm:
Livestorm is the world's leading end-to-end video engagement platform.
Founded in 2016, Livestorm allows companies to organize powerful online meetings, webinars and virtual events from end-to-end. Our web-browser platform provides teams with all the workflows around video engagement to promote, host and analyze online events.
Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s. Brands like Shopify, Honda, Spendesk, Front and Revolut trust Livestorm for premium video engagement during their online events.
Here are our core values:
Stay curious: Be interested in the world around you.
Remain humble: Keep learning and keep your ego in check.
Be resourceful: Go that extra mile in the most efficient way.
Own it: Take pride in what you do, own your wins, and fails.
Be transparent: Sharing knowledge, learnings, feedback, and mistakes.
Mission
Livestorm Account Management team is a team of entrepreneurial and driven sales professionals. They are playing a key role in the expansion of Livestorm as we establish ourselves as a market leader in the video communication market, leveraging Livestorm's existing customer references, marketing programs, turning leads into long-lasting partnerships.
Account Managers are responsible for maintaining and leading the growth of our existing business. Our team is heavily focused on expanding and renewing customers by engaging early-on, before subscription renewals. The health of the existing customer base is crucial when retaining the accounts that have already been closed.
You will report to our AM Team Lead and Head of Sales, and will closely collaborate with all our teams (Marketing, Sales, Customer Care, Product and Finance) to drive maximum value and success with existing customers.
We are a remote-first company. As a matter of fact, the members of our teams are located between France, USA, Germany and Portugal so we are looking for the best talent, no matter where you live.
In this role, you will:
Build relationships with Livestorm's customers ensuring revenue growth and customer retention
Nurture and expand a portfolio of +200 existing accounts mainly comprised of Small and Medium Businesses (SMB)
Develop strategic territory plans to outline opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals
Build, maintain and convert pipeline
Develop and maintain positive relationships to top-decision-makers at C-levels
Coordinate multi-functional team to sign multi-years strategic agreements
Meet core KPI's around pipeline coverage progression, forecast, meetings, and general activity
Develop and use Partner ecosystem relationships to accelerate growth
Meet and exceed quota