Arriva London – Controller (9-Month Maternity Cover) Are you ready to step into a rewarding role in the fast-paced world of bus service management? Arriva London is looking for driven, adaptable, and dedicated individuals to join our Route Performance Team as Controllers on a 9-month maternity cover contract. This is your opportunity to gain valuable experience in a challenging and highly rewarding environment, supported by full training and a clear development pathway. About the Role Bus Service Management is a career like no other. As an Arriva Controller, you’ll play a vital role in keeping London moving. Working within the demanding Transport for London (TfL) network, you’ll guide drivers, manage live service issues, and ensure buses run safely, efficiently, and on time. You’ll be part of a 24/7 operation and will: Communicate with drivers via radio and face-to-face Use advanced GPS tracking and technology to monitor and regulate bus services Ensure compliance with TfL standards and service expectations This is a fixed-term 9-month maternity cover contract, offering you the chance to build your skills and experience in a highly respected operational environment. Training & Support Our selection process includes an application review and interview. If successful: Training: You’ll complete a paid 4-week training course covering all core aspects of the role Mentorship: After training, a dedicated mentor will support you as you settle into the position Earnings Trainee Controller Rate (0–6 months): £42,000 Controller Rate (6–18 months): £44,000 Overtime Rate: £29.03/hour (Rates are subject to annual review. As this is a maternity cover role, standard salary progression still applies across the contract period.) Schedule Five days out of seven on a rolling rota, including weekends. What We’re Looking For We’re searching for individuals who thrive in fast-paced environments and have the resilience to make confident decisions under pressure. You should have: Strong, clear communication skills Excellent situational awareness Logical, quick thinking The ability to remain calm and composed during high-pressure incidents Leadership qualities and the ability to build strong working relationships Why Join Arriva London? We value your contribution and offer a great benefits package: Free Travel: TfL Oyster Bus Pass (plus nominee pass after 3 months) Exclusive Discounts: Access to Arriva Village — discounts from major retailers Wellbeing Support: Health Assured Employee Assistance Programme Generous Leave: 33 days holiday (including bank holidays), increasing with service Performance Rewards: Eligible for company bonus structure Take the Next Step If you’re passionate about delivering excellent customer service and want to make a real impact on London’s transport network, apply today and start your journey with Arriva London as a Controller (9-Month Maternity Cover). Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania. If the right opportunity hasn’t appeared yet, express your interest in future positions by selecting Get Started below. Alternatively, you can register for an account by choosing ‘Sign In’ at the top of the page, which will allow you to receive email notifications for new job listings that align with your interests.