Location: Sydney, NS Term: Full-Time, 16-week work term Type: In-Office Only Full transparency: we work a little differently around here. This isn’t just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that’s just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day? At 45Drives, your ideas don’t just matter—they help shape the way the world stores data. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you’d want to be a part of and help grow? Learn more about us here: https://workdifferently.info/ About Us 45Drives is a division of Protocase that designs, manufactures, and sells ultra-large, customizable storage servers. We’re known for our open designs and close relationships with the open-source software community—values that influence everything from our product development to our technical support. Our customers include everyone from small start-ups to global leaders, all looking for powerful, flexible, non-proprietary storage solutions. About the Opportunity We’re looking for a motivated Solutions Specialist Co-op Student to join our team for a 16-week term. In this role, you’ll work alongside engineers, software developers, and data storage architects—and even interact directly with our customers. You’ll help solve challenging problems, deliver exceptional technical support, and gain hands-on experience in a Linux-based, open-source-driven environment. No two days will be alike, and that’s exactly how we like it. What You’ll Be Doing (with guidance from your leadership team) Providing customer service and technical advice under the guidance of your leadership to new and existing customers of varying degrees of technical skill, post-sale. This includes commissioning and maintenance of their storage solution. Troubleshooting 45Drives and other hardware platforms remotely in customer Troubleshooting 45Drives software stack in a Linux environment. Working with our 45Drives service ticket system. Providing feedback to Research and Development team regarding improvement to application design. About You Enrolled in IT or Computer Science program with requirement for a co-op work term Comfortable speaking and interacting over the phone. Experience providing customer service, especially over the phone, and through Remote Desktop Experience in Linux Storage Systems and Networking. Strong Problem-solving skills and Troubleshooting Strong verbal and written communication skills People-driven personality Willingness to learn new things Above all else, we are looking for someone who enjoys taking initiative in order to help people and solve complex problems within a busy environment, where no two days are alike! Compensation & Term Details Wage: $19/hour CAD Hours: 40 hours/week Term Length: 16 weeks Performance-based incentives may be available after completing entry-level training. Why You’ll Love Working Here 🎓 Training and Growth: Leadership development and skills training to support your career progression. 🏋️♂️ Wellness: Fun wellness events like skiing, skating, and wildlife park visits. 🎉 Social Events: Protojams, trick-or-treating at the office, seasonal parties, team lunches, and more. 🏅 Rewards & Recognition: Celebrate wins with programs like Performer of the Month. 🛍️ Community Discounts: Exclusive deals at local shops and restaurants. 🌄 Cape Breton Lifestyle: Beaches, hiking trails, skiing, live music, and a vibrant community. Ready to Apply? If you’re ready to gain hands-on experience with enterprise-grade storage technology—and help real customers achieve their goals—apply today and spend your co-op term with 45Drives!