Job Description Please note: This posting is for a 4-month Winter 2026 Student placement with a start date of January 2026 and end date of April 2026. In order to be eligible for this 4-month Student position, you must either: Be returning back to school after the work term end-date of April 2026 ; or If you are not returning back to school (i.e. are graduating in December 2025 or April 2026), you must require the full 4-months work term as a mandatory component to in order to graduate successfully. Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered. What is the opportunity? We are seeking a highly motivated and enthusiastic student to join our Commercial Performance Management Reporting Team. This exciting opportunity will provide the successful candidate with valuable work experience, skill development, and the chance to contribute to the success of RBC's Commercial Bank and Ambition 2030 strategic initiatives. By joining our team, the successful candidate will have the opportunity to apply their skills and knowledge in a dynamic and supportive environment, while gaining valuable insights and experience in the financial industry. What will you do? The ideal candidate needs to possess a technical aptitude and a strong desire to learn to: Play a critical role in advancing our automation initiatives on Jira Service Desk. Enhance metric automation. Support the growth of our cloud infrastructure through Snowflake. Contributing to the development and expansion of our knowledge base, including the creation of a comprehensive library of Frequently Asked Questions (FAQs). Designing and implementing automated business rules to enable intelligent routing of reported issues, streamlining support processes and enhancing overall efficiency. Enhancing the user experience through other process improvement and innovation. Assist with maintaining Kanban Board & Backlog. Participate in special events and projects. Develop and maintain relationships with colleagues and stakeholders. What do you need to succeed? Must have Currently enrolled in a post-secondary institution studying; Business-Technology Management, Computer Science or similar degree Programs Strong communication and interpersonal skills Ability to work effectively in a team environment Strong computer skills, including Microsoft Office Experience with Jira & Jira Service Desk Ability to work in a fast-paced environment and prioritize tasks Nice-to-have: • SQL; Python; SAS; Tableau; GitHub What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work and make a difference Job Skills Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Student/Coop (Fixed Term) Pay Type: Salaried Posted Date: 2025-09-19 Application Deadline: 2025-09-29 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.