Workers Compensation Consultant
Crawford
Full-time
Remote
Canada
Description
Responsibilities
Qualifications
We are currently hiring a Workers Compensation Consultant to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or remote working arrangements.
Responsibilities
- Manage end-to-end workers’ compensation claims across multiple provinces.
- File new claims within required provincial deadlines and maintain compliance with applicable legislation.
- Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests.
- Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs.
- Monitor case progress and maintain detailed documentation to ensure timely resolution.
- Provide strategic advice to employers on premium reduction strategies and claims cost control.
- Build strong relationships with workers’ compensation boards, medical providers, and internal partners to facilitate fair and efficient outcomes.
Qualifications
- Post-secondary education in Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience).
- 2+ years of experience managing or adjudicating workers’ compensation claims (multi-province experience preferred).
- Strong knowledge of WSIB, WCB, and CNESST processes and legislation.
- Excellent communication, negotiation, and analytical skills.
- Proven ability to manage deadlines and prioritize in a fast-paced environment.
- Proficiency with Microsoft Office Suite and claims management systems.
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