DescriptionAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Lead Manager to join our Depositary Client Management Team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in some of the following ways:
- Independently oversee a portfolio of existing client relationships focusing on adherence to regulations, query management and collaboration with internal depositary operational teams.
- Work closely with the Head of Client Management to ensure all Depositary controls are operating effectively and as designed in line with regulatory requirements and internal procedures.
- Represent the Depositary in a knowledgeable and professional manner at client meetings and quarterly board meetings having reviewed and approved content in advance of meetings.
- Provide strategic management of client relationships and business partners. Continuously challenges the service model for opportunities to improve controls, and service levels.
- Liaise with Senior Management to assist in the development and implementation of the strategic plan for further growth within the client management team focusing on areas for automation and efficiencies.
- Monitor service quality, product performance, and overall client experience with a view to proactively anticipate potential issues.
- Co-ordinate and attend client/FMC due diligence visits of the Depositary including relevant internal stakeholders to showcase the role of the Depositary and the strong control environment it works within.
- Work closely with project teams to ensure successful launch of incremental business ensuing it is within the risk appetite of the Depositary.
To be successful in this role, we’re seeking the following:
- Strong knowledge and understanding of the Investment Funds Industry ideally from Depositary perspective
- Third level qualification to at least degree level preferably in business/legal related discipline.
- Self-motivation with the ability to work independently and as part of a team.
- Strong communication and client relationship management skills.
- The ability to build strong, collaborative relationships, both internally and externally with our clients
- Demonstrate strong leadership skills and provide guidance to less experienced team members
- Apply a strong controls focus, and know when to escalate
- Flexible mindset with the ability to manage multiple client relationships and the ability to provide cross cover for clients managed by other team members
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
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Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.