Testing SME

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. The successful candidate will lead end-to-end test planning, execution, and quality governance across Core Banking and Retail Banking change (accounts, payments, lending, cards, channels). Drive test strategy, risk management, automation enablement, and stakeholder alignment. Maintain oversight of legacy (mainframe) components without deep hands-on focus. In this role you will: Define and own test strategy (functional, integration, regression, data, performance, resilience, security, accessibility). Translate business & regulatory requirements (e.g. payment flows, settlement, PSD2, AML, data privacy) into structured test coverage. Establish quality gates, entry/exit criteria, and release readiness dashboards for SIT, UAT, Pre‑Prod. Manage multi-POD / squad test delivery: planning, estimation, capacity, prioritization, risk escalation. Oversee defect lifecycle: triage, root cause trends, leakage reduction, KPI reporting (coverage %, pass rate, MTTR, automation %). Drive API & microservices test approach (contract, schema, negative, performance) using Postman / similar; guide automation roadmap (e.g. REST, UI, data virtualization). Coordinate cross‑system integration (core ledger, payments hub, channels, fraud, reporting). Ensure robust test data strategy (synthetic generation, masking, refresh cycles, reference data alignment). Champion shift left practices (early requirement reviews, static analysis / service contract validation). Mentor and uplift team members into lead roles; provide structured 1:1 feedback and growth plans. To be successful in this role you should meet the following requirements: Proven experience in testing with at least 3–5 in lead capacity (multi‑team coordination). Experience defining and owning a test strategy (functional, integration, regression, data, performance, resilience, security, accessibility). Proven experience managing multi-POD / squad test delivery: planning, estimation, capacity, prioritization, risk escalation. Strong understanding overseeing defect lifecycle: triage, root cause trends, leakage reduction, KPI reporting (coverage %, pass rate, MTTR, automation %.). Working knowledge of systems used by M&S Bank, such as OHC and Co-stars is beneficial Exposure to automation tools (Tosca / pytest / REST libraries). This role is based in Chester and offer hybrid working. Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500