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Prisoner Custody Officer Location: Brighton Combined Court, Brighton, BN2 0RF Salary: £23,402 (35 hours per week) plus excellent benefits Schedule: Various early and late shifts, 35 hours per week. Flexibility required; rota provided 12 weeks in advance. Ready to impact a better future? As a Prisoner Custody Officer in our Prisoner Escort Custody Services (PECS) team, you’ll play a vital role in the justice system—ensuring the safe and secure escorting and custody of detainees, and making a positive impact on the lives of individuals and the wider community. You’ll be part of a professional, supportive team that’s passionate about diversity and inclusion. Your work will help maintain the safety and wellbeing of detainees, support the smooth running of court operations, and contribute to a safer society for all. What you’ll do as a Prisoner Custody Officer You’ll be entrusted to: Escort defendants to and from courtrooms, cells, and other areas, ensuring security and safety at all times. Monitor and supervise detainees during court sessions, maintaining order and discipline. Handle sensitive and confidential information with professionalism and discretion. Ensure detainees’ physical and mental wellbeing, including access to food, drink, and support. Conduct thorough searches and complete all required paperwork and data entry accurately. Work closely with court staff, law enforcement, and legal professionals to ensure smooth court operations. Does this sound like you? You’ll be a great fit for this role if you have… The ability to build positive relationships with people from all walks of life. Integrity, patience, and a commitment to helping others. The ability to stay calm and make quick decisions under pressure. Good written and verbal communication skills. Flexibility to work various shifts, including early mornings and late finishes. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer Holidays: 20 days plus bank holidays (rising to 25 after 7 years’ service) and the option to buy up to five additional leave days each year Pension: Up to 6% contributory pension scheme Bonus: A performance-based bonus scheme Company car: RECRUITER TO AMEND/DELETE AS REQUIRED: A company car or cash alternative Private medical insurance RECRUITER TO DELETE AS REQUIRED Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower diverse groups including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. External advertisement line Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate. *Google Chrome is the preferred browser to access Serco careers website*