Support Assistant

Support Assistant Application Deadline: 7 January 2026 Department: Employment Rights Employment Type: Full Time Location: Newcastle Compensation: £24,129 / year Description Looking for your next administration role? Here's your chance to join a friendly expert team and play a pivotal role in supporting employment lawyers and trade union clients. The role is advertised on a full-time basis, but those seeking part time hours and flexible working will also be considered. About the role... As a Support Assistant, you'll provide vital administrative and executive support to our legal teams in Newcastle. You’ll be supporting our Employment Rights team handling everything from drafting documents and managing diaries to liaising with clients and supporting case management. Whether it’s preparing standard letters and documents, sorting incoming mail, opening files or dealing with client enquiries, the role is critical to the success of the department. Who we are looking for... We’re on the lookout for a highly organised, dependable, and proactive Support Assistant to join our team. This role isn’t just about admin—it’s about being a key player in a team that works across specialist legal areas. You’ll be trusted to make the right calls, keep information flowing, and ensure everything stays on track. With solid IT skills, a knack for communication, and a client-focused approach, you’ll help ensure the teams run smoothly. Ideally you’ll need experience in a legal admin environment, but candidates without this who can show a full range of admin skills will be considered. You will need excellent time management skills, and a genuine enthusiasm for delivering top-notch support. Familiarity with electronic case management systems or have a background in Employment Rights, Personal Injury, or Criminal Law would be a bonus. If you're the kind of person who thrives in a fast-paced environment, keeps things running like clockwork, and loves being at the heart of a team that makes a real difference—this might just be your next move. What we offer you... We offer a role where your skills are valued, your input matters, and your work supports meaningful legal outcomes. If you're ready to take your next step in a collaborative, progressive team—apply today. Contributory pension scheme Permanent health insurance Healthcare Cash Plan (Medicash) Life assurance 23 days annual leave (in addition to bank holidays) 5 days additional leave over Christmas Employee Assistance Programme Enhanced maternity and paternity pay Cycle to work scheme Subsidised sports and social club Annual travel and parking loans Financial assistance for professional development