Sr Manager, Care/Retail Product Management (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr Manager, Care/Retail Product Management in United States.

In this role, you will lead a team responsible for shaping and evolving end-to-end customer experiences across both digital and in-store channels. You will drive product strategy, roadmap execution, and cross-functional alignment to deliver innovative, customer-centric solutions. This position offers the opportunity to influence key business outcomes by connecting technology, business, and customer insights. You will mentor and develop a high-performing team while operating in a collaborative, fast-paced environment. The role requires strategic thinking, strong leadership, and a focus on delivering measurable impact across multiple product lines.

Accountabilities:

• Lead strategy, planning, and execution for digital and assisted customer experiences across multiple brands.
• Align product vision and roadmaps with business goals, evaluating trends and competitive positioning to inform innovation.
• Collaborate with Engineering, Design, Research, Marketing, and Business teams to prioritize features and enhancements.
• Manage the full lifecycle of products supporting customer acquisition, upgrades, and cross-sell journeys.
• Provide coaching and guidance to Product Managers, fostering high performance and brand-aligned delivery.
• Drive accountability and collaboration with internal and vendor partners, including budget and service-level management.
• Communicate product strategies and outcomes across leadership and cross-functional teams to ensure alignment and clarity.

Requirements

• Bachelor’s degree in Computer Science, Business, Engineering, IT, or equivalent experience; advanced degree preferred.
• 10+ years of Product Management experience in an agile environment.
• 4–7 years of experience managing teams of 5+ direct reports.
• Proven experience in Product Lifecycle Management for large, complex technology initiatives.
• Strong analytical skills and ability to synthesize data to inform product decisions.
• Excellent communication and presentation skills, with the ability to influence and align executives and cross-functional teams.
• Hands-on experience with Agile tools and methodologies.
• Adaptable, collaborative, and able to operate effectively in a matrixed organization.

Benefits

• Competitive base salary and annual bonus opportunities.
• Comprehensive health coverage, including medical, dental, and vision.
• 401(k) plan with company match and employee stock programs.
• Paid parental leave, family building benefits, and backup care support.
• Tuition assistance, career development programs, and mentorship opportunities.
• Paid time off and holidays, totaling approximately 4 weeks for new employees.
• Additional perks including mobile service discounts, pet insurance, and commuter programs.
• Inclusive and growth-focused culture supporting professional and personal development.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are handled by their internal hiring team.

Thank you for your interest!

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