Sr. Account Executive-Observability & Service Management

Hiring Manager: Nieves Delgado Talent Acquisition Advisor: Joanna Kirtley Job Code Level: SGP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact As an Account Executive in OpenText’s Observability & Service Management (OSM) business unit, you’ll drive new business and expand existing relationships across enterprise organizations in the UK. You’ll help customers modernize and automate IT operations with OpenText’s OSM portfolio, leading complex sales cycles, engaging senior stakeholders, and positioning AI-powered solutions. What the Role Offers Lead end-to-end sales cycles from prospecting to contract signature. Sell OSM solutions: SMAX, Operations Bridge, Network Operations Management, and Hybrid Cloud Management. Build strong relationships with CIOs, IT Directors, and senior IT leaders. Develop and execute strategic account and go-to-market plans. Navigate complex procurement and contracting processes. Collaborate with pre-sales, marketing, legal, and delivery teams. Maintain accurate pipeline and forecast in CRM. Represent OpenText at industry events, webinars, and customer briefings. What You Need to Succeed Proven success in enterprise software sales and complex deal closure. Strong knowledge of IT operations, observability, service management, and cloud-native architectures. Familiarity with public sector procurement and framework agreements. Excellent communication, negotiation, and presentation skills. Ability to influence both technical and business stakeholders. Consultative, customer-focused, and self-motivated approach. Bachelor’s degree in Business, IT, or related field (or equivalent). One Last Thing At OpenText, you’ll join a collaborative and inclusive culture with access to cutting-edge technologies and global resources. We offer competitive compensation with uncapped commission, flexible working options, and opportunities to grow your career while helping enterprises transform IT operations with AI-powered OSM solutions. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.