Specialist, Product Management

Job Title: Specialist, Product Management Overview: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Real-Time Payments (RTP) offer immediate funds transfer and detailed messaging options for Account to Account (A2A) payments and are critical to Mastercard’s journey for Multi-Rail Payments. Real Time Payments are categorized as Critical National Infrastructure for respective countries’ and requires a high benchmark of resilience, availability, quality, and scalability. The Candidate plays a pivotal role in driving commercial success through Understanding product roadmaps and strategies, and translating this into commercially viable go-to market approaches and collaterals. Enabling enablement initiatives, , and cross-functional collaboration. This role supports the sales and Product organization by equipping teams with the tools, insights, and resources needed to effectively position and sell products, while also ensuring alignment with product strategy and customer needs. Key Responsibilities Sales Enablement Strategy & Execution Develop and implement enablement programs that enhance sales team effectiveness, including training materials, playbooks, and competitive insights aligned with product capabilities and customer pain points. Product Support & Readiness Partner closely with Product Management to ensure sales teams are equipped with timely updates, feature overviews, and positioning guidance for new releases and enhancements. Customer & Market Insights Gather and synthesize customer feedback, market trends, and competitive intelligence to inform sales strategies and product development priorities. Content Development & Messaging Create and maintain sales collateral, product one-pagers, FAQs, and presentation decks tailored to different buyer personas and stages of the sales cycle. Performance Analysis & Optimization Track enablement program effectiveness and event outcomes, providing actionable insights to improve engagement, conversion, and overall impact. Cross-Functional Collaboration Work closely with Sales, Product, Communications, and Design teams to ensure consistent messaging and alignment across all touchpoints. Qualifications Bachelor’s degree in Business, Communications, or a related field; Master’s degree is a plus. 4+ years of experience in sales enablement, product support Proven ability to manage cross-functional initiatives and deliver impactful programs. Strong analytical and communication skills. Proficiency in enablement and collaboration tools (e.g., CRM, CMS, project management platforms). Preferred Attributes Strategic thinker with a hands-on approach. Strong project management and organizational skills. Ability to thrive in a fast-paced, collaborative environment. Passion for empowering sales teams and understanding customer needs. To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.