1. Build Strategy Collaborate with account and marketing teams to shape strategic win and customer success plans. Build consumption plans with Partner and Industry Solutions Delivery teams post-customer sign-off. Deliver competitive knowledge to product and engineering teams to enhance strategies. Develop and execute a personal readiness plan to address learning gaps and expand domain knowledge. Establish rules of engagement for extended teams and leverage processes, tools, and programs to support customer needs. Competitive Analysis: Identify and evaluate competitors' strengths and weaknesses. Consultative Selling: Understand customer needs before recommending solutions. Technical Communication: Adapt communications to audience understanding. Technology Industry Knowledge: Stay current on trends, products, and services. Business Relationship Management: Develop and maintain positive relationships with stakeholders. Oral and Written Communication: Convey information clearly in both verbal and written forms. Presentations & Storytelling: Deliver engaging presentations and communicate value through stories. Problem Solving & Analytical Skills: Identify problems, analyze data, and implement solutions. Creativity & Data Analysis: Apply creativity and analyze data to inform business strategies. Decision Making: Make informed decisions in fast-paced environments. Strategic Technical Planning Technical Sales Building Stakeholder Relationships Trusted Advisor Status Cloud Platform & Security Knowledge Pilots and Proof of Concepts (POCs) Product Demonstration Readiness for Deployment Troubleshooting Financial Analysis