Shop and Field Service Technician

Custom Truck One Source “CTOS” 11102 261 Street, Acheson, AB, T7X 6C7 We are currently seeking a Heavy-Duty Technician / Mechanic to perform both in-shop service and field (road) service calls. You’ll start by working primarily in our shop, with the opportunity to expand into more field-based work as you gain experience with CTOS equipment and as demand for field service grows in the area. * Journeyman Alberta Skilled Trades Ticket or Red Seal, Heavy Duty Truck * Monday - Friday, 7:30am – 4:00pm. (overtime as needed) * Perform preventive maintenance and repairs on utility trucks and equipment, including hydraulics, electrical systems, and diesel engines. * CVIP (Commercial Vehicle Inspection Program) experience preferred. * Travel as needed. * Must hold a Class 5 valid driver’s Licenses.  (Class 1 or 3 a plus) * Company laptop, and phone, competitive pay, paid time off, extended healthcare, RRSP, DPSP and more. * CTOS operates from over 40 locations across North America, 10,000 plus trucks in fleet, 2600 plus employees, we support customers in the utility, forestry, construction, oil & gas, and other heavy equipment industries.  Essential Duties: * Reports to the Service Manager, who will provide a brief description of issues and supporting information related to the vehicle. * Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize a laptop, etc. to be able to access needed information and perform diagnostic tests.) * Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards. * Diagnosis and repair of Utility Trucks and Equipment. * Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics. * Inspect and services vehicles and make repairs and adjustments both at the service center and in the field. * Verify work performed, road test vehicles, as necessary. * Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately. * Tag all warranty and core parts for return. * Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. * Attends CTOS safety training and follows all safety requirements. * Attend CTOS and factory-sponsored training classes. * Understand and follow federal, province and local regulations such as those governing the disposal of hazardous waste. * Communicate easily with customers and internal departments to ensure minimal equipment downtime. * Flexibility to travel beyond the area of coverage, based on business need. * Work closely with the Service Manager to grow and improve customer satisfaction. * Additional duties or responsibilities as designated by the Service Manager. Preferred Skills: * Electrical, schematic / blueprints, hydraulic, welding, and related experience * Experience with Quick Serve, DTNA, or related diagnostic software. * CVIP, ANSI, and Dielectric testing desired Basic Skills: * High School Diploma, provincially approved High School Equivalency, or GED * Journeyman or Red Seal Heavy Equipment Technician - Off Road and/or On Road is desired. * Basic computer skills with Microsoft office * You must hold a valid driver’s license. * You must have your own tools.  * Physical effort to move objects and tools; frequent stooping, bending, squatting, and kneeling and a high level of dexterity.