Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets. * Carry out repairs to faulty security systems * Follow up on service calls in order of priority according to importance; * Carry out repairs to defective systems assigned to him according to company norms and standards; * Ensure that the correct recommendations for use are passed on to customers * Ensure follow-up of customer service according to company policies and procedures; * Transmit usage recommendations to customers; * Provide the best service to the customer in compliance with company policies and procedures; * Ensure follow-up of customer service * Provide the best service to the customer in compliance with company policies and procedures; * Produce a report on service calls made; * Manage repair inventories. MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company. * Full Benefits as of Day 1 * Retirement Plans as of Day 1 * Paid vacation, holiday * Educational Assistance * Company Training Program * Exceptional growth opportunities