Senior UX Researcher - Contract

Senior UX Researcher – Contract (outside IR35) January Start We need a Contractor to join us as a UX Researcher to support a global strategic project with a focus on mixed quantitative and qualitative research methods, particularly strong quantitative skills. Here's the experience we expect you to possess: - 6+ years of user research experience with direct, hands-on experience in both qualitative and quantitative methods - Demonstrated experience in designing and leading large-scale quantitative surveys across large samples - Hands-on experience with information architecture methods, including tree testing and card sorting - Strong experience with moderated and unmoderated usability testing in an Agile delivery environment - Deep familiarity with UX metrics and benchmarking, including SUS, task completion rate, SEQ and related usability and performance measures - Ability to synthesise quantitative and qualitative findings into clear, actionable insights that information product and design decisions at scale Nice to have: - Experience with platforms like UserZoom, Maze or Optimal Workshop - Familiarity with advanced quantitative analysis or a strong background in statistics - Knowledge of product market fit, KANO, or other feature prioritisation methods or frameworks Here's what you’ll be doing: Hands-on UX Research Projects (70% Capacity) - Lead independent, end-to-end foundational research projects with a strong focus on quantitative surveys - Design and run research studies to support feature prioritisation frameworks across multiple markets - Support additional strategic, foundational projects as the program(s) evolve - Conduct information architecture research across multiple markets and moderated and unmoderated design testing across design and delivery teams - Synthesise and develop a recommendations framework to inform global product owners on research findings to support product decisions Research Process and Standards (20% Capacity) - Contribute to and help evolve the global research playbook, establishing standards, templates, best practices for high-quality research - Partner with designers to support and enable design-led research, providing guidance on methods, study design and interpretation of results - Ensure alignment with UX metrics, frameworks, and organisational standards Research Operations (10% Capacity) - Support the development of a research repository and UX research backlog - Ensure research tools are being used within budget constraints Please note, re timelines, due to the Christmas break, we will review applications w/c 5th January with a view to fast track interviews and onboard as quickly as possible.