Senior SAP Service Management (SM) Consultant – REMOTE/PST

We are looking for a Senior SAP Service Management (SM) Consultant to provide production support, manage change requests, and lead/support projects. This role requires strong functional expertise, excellent communication skills, and the ability to work independently with business and technical teams. it's a 6+ Months REMOTE/PST role. Responsibilities Handle production support tickets: troubleshooting, analysis, resolution, configuration. Manage change requests (small enhancements within 1 month). Lead/support projects: requirements, design, configuration, testing, and solution delivery. Collaborate with cross-functional and technical teams for robust solutions. Required Skills Strong expertise in SAP SM: Warranty, Service Orders, Service Notification, Whole Unit Exchange/Repair. Advanced knowledge: Notification, Warranty, Billing, Contracts (Value/Quantity/Service), Revenue Recognition. Customer Service Master Data (Equipment, Warranty, Functional Location, Counters). Experience with IDocs: Partner profiles, segments, testing. Interfaces with SAP and non-SAP systems. Strong background in Logistics Execution, EDI/IDoc Integration, Warehouse Management, Shipping. Ability to design, configure, write functional specs, test, and implement. OTC knowledge (high-level configuration/concepts) is a plus. Excellent communication; able to work independently and run initiatives.