Senior Product Designer

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Product Designer. Join the Global Design Team within International Wealth and Premier Banking (IWPB) at HSBC, where we create best-in-class experiences that make a difference in customers' lives. We align business strategy with user needs across channels and touchpoints to shape the future experience for affluent customers across the globe. As a Senior Product Designer, your mission is to define and deliver best-in-class experiences for millions of customers across the globe, unlocking the full potential of the banking app and connected channels. You’ll achieve this by defining global standards through data, research and insights and benchmarking against the best, in and out of category. You’ll be working with cross-functional teams to deliver a portfolio of projects in a specific business area or initiative. You’ll balance ‘vision’ against ‘delivery’, ensuring your designs deliver today’s features, while driving the unconstrained future vision. And you’ll channel the voice of the customer as you collaborate with product, tech, and research partners to define meaningful customer outcomes and deliver seamless experiences. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: • Elevate design quality and practice across the team, mentoring designers, championing design thinking, and embedding a culture of excellence and accountability. • Ensure the highest standard of craft, clarity and creativity, across user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplines. • Translate complex financial services and regulatory requirements into simple, engaging, and trustworthy digital experiences. • Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value • Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle. To be successful in this role you should meet the following requirements: • Essential: Proven experience designing digital products and services, with growing responsibility and impact • A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes. • Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture. • Experience in complex, regulated environments—ideally financial services • Demonstrate a capability for writing effective content as part of your product design skill set - so that language and design work together to create intuitive user experiences. This is a hybrid working role with the base location as London. Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500