Senior Change and Delivery Officer - Waverley Court

Senior Change and Delivery Officer Waverley Court Salary: £46,023 - £54,476 Hours: 36 per week, 52 weeks We have an exciting opportunity to join our Strategic Change and Delivery team, working to deliver high priority programmes that support the implementation of the Council’s Business Plan and digital first ambitions. We are looking for people who have a passion for change, who enjoy a fast-paced project management environment and wants to be part of change and transformation in the public sector, improving services for the people of Edinburgh. An experienced project and / or change manager, you will work as part of a team to develop, manage and implement high profile projects. You will be responsible for all aspects of project management, will be outcome focused and will maintain excellent relationships with stakeholders. We are looking for candidates with: Demonstrable knowledge, experience and understanding of setting up/managing the systems, platforms and processes of required to deliver a transformation programme around customer facing transactions within a local authority. Experience managing and embedding business change activities around multi/omni channel programmes of work and project deliverables Experience managing and maintaining a Customer Relationship Management System (CRM) platform Knowledge of a variety of transformation platforms, including automation and artificial intelligence Knowledge and application of Project Portfolio Management approaches, processes and methodologies A working knowledge of challenges within the public sector. Skilled in managing and implementing major project initiatives Should you have any queries about this role please contact jean.inglis@edinburgh.gov.uk This position is subject to Basic Disclosure Check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View Senior Change and Delivery Officer job description