Senior Account Manager - FTC

Senior Account Manager - FTC Application Deadline: 22 December 2025 Department: Client Services / Project Employment Type: Fixed Term - Part Time Location: London Reporting To: Sophie Darling Description As a Senior Account Manager you will provide excellence in client servicing to both new and established clients to retain business and drive new opportunities. You will support the team in the development and delivery of projects including proposals, project delivery, budgets, schedules and client comms. Please not that this is a part-time role 3 days a week. Key Responsibilities Project Management: - Write effective and compelling project briefs and brief internal teams - Developing timelines, project proposals and running projects - Create concise and well presented proposals - Ensuring schedules are adhered to and project documentation is complete - Maintain a close management of all aspects of your projects and escalate issues as needed - Work with team to plan wider resources effectively - Demonstrate understanding of services and be able to sell these effectively - Demonstrate successful onsite management and delivery ensuring projects reflect briefs and meet objectives - Support pitches working collaboratively with other disciplines and partners to create brave and inspiring agency proposals underpinned by a rigorous delivery plan, budget and schedule - Liaise with our in-house legal team and the client as needed - Work with internal HSSE Lead to ensure that all aspects of the production of the core events meet HSSE standards and guidelines - Adhere to Imagination and ISO processes - Ensure that all projects over £50K fees are issued with an Imagination Client Survey - Should be able to travel internationally a number of times a year for extended periods of time Financial / Commercial Management - Demonstrate financial responsibility through effective proposal costing, budget development and timely reconciliation - Hone commercial skills such as revenue maximisation and cost management - Asses project spend to maximise value and ROI for clients Market Knowledge - Understanding clients, competitors, market, suppliers, products and strategy Leadership & Mentoring - Delegate to, manage and oversee team - Mentor and develop junior team members Skills, Knowledge & Expertise - Solid experience delivering projects within events, exhibitions or brand experience within an agency environment - Good interpersonal, presentation, relationship building and negotiation skills - You take a hands-on, proactive approach to managing projects, anticipating needs and challenges. - You are skilled at identifying potential issues before they arise and can develop contingency plans to address them. - You are adept at building and maintaining strong working relationships with internal teams and external vendors, ensuring smooth collaboration - Experience and ability to manage mid to large scale budgets - People management experience - Capable of devising and implementing revenue-generating ideas. Job Benefits What we can offer you: Work with a state-of-the-art product and deliver it to exciting and innovative brands. Learning and development opportunities that contribute to professional growth. Wellness Private Medical Insurance (including discounted gym options) Discounted Healthcare Cash Plan Help at hand EAP In-Office Gym (London office only) Life Insurance 4 x salary Dedicated DE&I Board Benefits 25 days annual leave Birthday day off and gift Discretionary Annual Bonus Generous Family Leave policies with New Parent Coaching & Support Various learning & development platforms for e-learning Enhanced pension contribution Cyclescheme Discounted Private Dental Income Protection (Employee) Subsidised Electric Car Scheme Home technology tax free loan Perks Hybrid Working (3 office days) Company socials Pet friendly office Lunch & Learns Wellness webinars Educational webinars Subsidised Cafe (London office only)