Role Overview: As an inspirational leader with enthusiasm for our brand purpose, you will lead a store team to deliver retail excellence, drive strong sales results, and create engaging customer experiences. This is a temporary, seasonal opportunity at our Pop-Up Shop, ideal for leaders who thrive in fast-paced retail environments and want to make a meaningful impact during the festive season. Key Job Accountabilities: * Lead and work as part of a successful, engaged team to best meet the needs of our customers * Shape a customer-focused store experience by leading the team to drive engagement through our products, campaigns, and activism * Problem solve effectively and proactively using available resources * Communicate clearly and act as a flexible and responsible role model to your team * Ensure development of customer loyalty to further build The Body Shop brand * Meet sales and performance targets * Manage stock; monitor and manage change * Use data (KPIs) to make sound commercial and business decisions to drive sales and team performance * Identify and attract high-potential candidates and develop current team members * Stay informed about the beauty market, competitors, and product knowledge * Availability for holidays, nights, and weekends is required * Flexibility to work across Sunday to Saturday Skills/Competencies: * Experience in a customer-facing role, people leadership, and team development * Proven ability to meet sales and performance targets with strong planning and organizing skills * Ability to work collaboratively within a feedback culture * Experience coaching and developing a successful team to drive sales * Strong problem-solving and communication skills * Experience analyzing data (KPIs) to make sound business decisions * Comfortable using Microsoft Office Suite Physical Requirements: * Must be able to stand and walk for extended periods (up to 8 hours per shift) * Ability to lift and move products up to 25 lbs * Frequent reaching, bending, crouching as required