Seasonal Part Time Team Lead - Pop Up Shop - Bower Place

Role Overview: With enthusiasm for our brand, you will support the Store Management team to deliver retail excellence, drive strong sales results, and create engaging customer experiences. This is a temporary, seasonal opportunity at our Pop-Up Shop — ideal for those who thrive in a fast-paced retail environment and enjoy leading a team during the festive season. Key Job Accountabilities: * Handle customer questions and concerns efficiently and effectively, sharing feedback with the Store Management team as needed * Problem solve effectively and proactively using available resources and guidance from the Store Management team * Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed * Communicate effectively and act as a flexible and responsible role model to your team * Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry * Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life * Meet sales and performance targets * Support training and onboarding of new Customer Consultants Skills/Competencies: * Experience in a customer-facing role and a genuine passion for the retail beauty industry * Ability to communicate and listen effectively * Strong interpersonal skills to build rapport with customers and provide appropriate solutions to customer needs * A positive mindset with the willingness to continuously develop yourself and your teammates * Ability to proactively manage time, multi-task, while working independently with minimal direction Physical Requirements: * Must be able to stand and walk for extended periods (up to 8 hours per shift) * Ability to lift and move products up to 25 lbs * Frequent reaching, bending, crouching as required